I cannot now add my car until after the date tge change takes place. Browse our FAQsor get in touch by email - we're herewhen you need us. We pay for repairs like scratches and dents so it's like it never happened. 2019-2023 Flow Companies, LLC | Privacy Statement | Sitemap. Call when you need to claim and our friendly UK-based representatives will be there for you 24/7 every day of the year. Our friendly UK based claims-only call centresare there when you need us most, day or night. Anyone driving your vehicle can benefit. File a claim. JavaScript is disabled. Read more. Asking . Motor legal expenses If you need a hand, our Help hub and how-to guides and videos will help you along the way. Well be there when you need us most. Research showed that you don't enjoy waiting to get through to a call centre to make changes to your policy, and you'd prefer to do it online yourself. We pass this saving on to our customers, which you'll see in lower premiums. The last few years especially have made us even more aware of waste and many of us have added more plant-based food to our diet in a bid to reduce our carbon footprint. 3. If your keys are lost or stolen. Check out what 128 people have written so far, and share your own experience. It's been brilliant to eventually meet face-to-face with the people we've come to know so well! Support Guide. LV= General Insurance uses cookies to offer you a better browsing experience and make it secure. Get a Flow insurance quote. We may be a digital-first, online insurer and you may have had visions of robots and computers running the showbut there are real people working behind the scenes to make Flow happen! Calls will be recorded. You can protect your NCD with Flow too so it's not actually an issue. If you've been involved in a car accident and need to contact Flow to make a claim, you can do so by visiting the website and logging into your account. Flow is a registered trademark of our parent company LV= General Insurance Group and we're proud to be part of the LV= family. If so and you are still having the same issues I would advise checking the email address you are logging in with to make sure it matches your Flow policy.If you do need us please email us at Flowinsurance@lv.co.uk with your policy details so we can help further. If you've been involved in a car incident, the most important thing is that you're okay. 1. It's time to Flow. You can get these and other documents in Braille, large print or audio by emailing us. Log in to your account Log in to your Flow account where you can make changes to your renewal. Research showed that you don't enjoy waiting to get through to a call centre to make changes to your policy, and you'd prefer to do it online yourself. Registered address: 57 Ladymead, Guildford, Surrey, GU1 1DB. Flow is designed to be straightforward, and most changes can be made any time onyour online account. Registered address: 57 Ladymead, Guildford, Surrey, GU1 1DB. No, we don't offer live chat. 9,757. For Text Phone, first dial 18001. We use dedicated people and clever technology to safeguard our platform. Flow is a registered trademark of Liverpool Victoria General Insurance Group Limited and is Underwritten by Liverpool Victoria Insurance Company Limited, registered in England and Wales number 3232514 is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, register number 202965. The only time you'll need to call is if you need to make a claim. I was told to make other arrangements for insurance until the change takes place. No phones. No, we don't offer live chat. And it said GOT TECNICAL PROBLEMS.so when i got through again to log in said i had no policywith you! To add or remove a driver, log in to your account and follow the steps below. Before changing your registration over, youll need confirmation from the DVLA that this process has been completed. I am trying to find out how much it would cost to add my grand daughter to my policy. Topping up a Flow Mobile phone has never been easier. The only time you'll need to call is if you need to make a claim. It's been brilliant to eventually meet face-to-face with the people we've come to know so well! Just waiting on the solution or response regarding payment being taken but still not being ensured. The (Almost) 5 Star Insurance Company. Flow is a registered trademark of Liverpool Victoria General Insurance Group Limited and is Underwritten by Liverpool Victoria Insurance Company Limited, registered in England and Wales number 3232514 is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, register number 202965. > Get a Flow Annual car Insurance-info24.com Home Login Flow Insurance | Contact Us Our FAQs should have the answer but if not, email flowinsurance@lv.co.uk and we'll be in touch. Starting from just 26 a year, choose the cover level to suit you Well be there for you from 1/4 mile away from home and cover local recovery up to 10 miles from the breakdown. Easy. Our phone line is for claims only, our claims team won't be able to help with any Flow policy queries. Copyright 2000-2023 M2N Limited E. & O.E. Filled your car with the wrong fuel? People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. I have asked for the change to be cancelled so I can change my car. Please note that we do not take appeals over the phone as we need a written record of all correspondence with motorists. Only just purchased so no claims experience but purchasing was great and website is brilliant 4. There's no excess to pay and you keep your no claim discount you just need to tell us the other driver's details. Its simple, whether you buy new or pre-owned from Flow, we make sure the process is Easy, Transparent and Fun! page so we can get you on your way again. You can do everything else online in your Flow Account. How do I make changes to my car insurance policy? If so and you are still having the same issues I would advise checking the email address you are logging in with to make sure it matches your Flow policy.If you do need us please email us at Flowinsurance@lv.co.uk with your policy details so we can help further. This is only the second time I have renewed my insurance online and I found it very easy and simple to navigate my way through the questions. company number 07771243 registered in England and Wales. Vulnerability can mean something different to everyone. Calls will be recorded. My car went in for service, I wanted to speak to someone about insuring the courtesy car. Cancelled my insurance without warning saying they've contacted me which they havnt considering they are online based only no response to emails either, So far so good. Registered address: 57 Ladymead, Guildford, Surrey, GU1 1DB. We appreciate the time you have taken to provide a review. Every day It's faster than calling and just one of the ways we're making insurance easy. You can then select a date to cancel your cover. Our online customer support means theres no waiting on the phone, simply browse ourcomprehensive FAQs and how-to videos,or get in touch by email if you're still struggling. When on your account homepage, click on the documents icon. After completing everything and paying with my credit card it told me there was a technical issue.Then you wanted me to renew my previous policy with my old car.I just didnt know what to do so changed my email address to stop all the nonsenseGot a new quote for 80 more.Had to change my email address again.an absolute nightmare. View more. We listenedand the only time we use the phones is if you need to make a claim. Perfect. Dashboard login; Retrieve a quote; Our products. Contact the MoneySuperMarket team. Kind Regards,Sophie. If you do need anything further please do reach out to flowinsurance@lv.co.uk Kind Regards,Sophie. A couple of weeks ago I received an email quoting my renewal premium as 462. Not anymore. It happens to the best of us. I have saved myself 65.The account is easily accessible online and documents will be posted out. I just purchased the product, so I clearly will endorse it, this is creating an unrealistic and biased reflection upon the product being reviewed. Our Flow car renewal process 1. Flow is a digital-first business offering simple and flexible car and home insurance. You told us you don't enjoy waiting to get through to a call centre to make changes to your policy, and you'd prefer to do it online yourself. Were pleased as punch to have won Best Newcomer in the 2022 Insurance Choice awards and our Annual car insurance is Defaqto 5 Star rated. Easy. No phones. Find out what it includes and whether it's right for you. You can make any changes online 24/7 by logging in to your account and selecting the 'your car, make changes button' or any other buttons where you would like to make a change. The Flow team is an energetic ambitious bunch, based all over England. We're excited to have you on board!AndrewThe Flow Team. . The simplest car insurance online system ever.Credit price when used with GoCompare Excess offer. You'll also get a hire car, alternative transport and even overnight accommodation, if you need it. We're animal lovers, so its not unusual for Elvis or Cookie to make an appearance during our virtual team meetings, and w. ere passionate about doing what's right for the environment. PO Box 660637. We're talking 24/7. Compare cover option Verdict 4.2 (238 reviews) Write a review Ronny Lavie Updated May 3, 2022. Accidently damaged your pride and joy? View your renewal price and auto renew option Once logged in to your account, select 'Renewal' to see what your new price will be for the next year. The best bit? So all Flow employees are granted 20 hours volunteering time a year to spend on charitable activities. We're rated Excellent on Trustpilot -4.7 stars out of 5. If you've been involved in a car incident, the most important thing is that you're okay. Were even on hand in Europe. Our handy guide will explain it all. 24/7. Thank you Belinda. Access all areas Did you know that you're in control ofyour Flow account, and you can make changes to your policy yourself, 24/7 It's easy. ?so reason for 4 Star . From misfuelling to our uninsured driver promise, you'll get all this included Dings and dents Did you know that. Registered Office: Moneysupermarket House, St. David . I have just taken a new policy with Flow and so far I am impressed. It may not display this or other websites correctly. This guarantees use of a hire car if your own car is being repaired by our recommended repairer service, or has been stolen or written off. Track and manage your claim any time using the GEICO Mobile app. you suspect the other driver is under the influence of alcohol or drugs. Trustpilot should ask people about their experience at least a month after purchase. We've got your back if your car breaks down at home or on the road. Your feedback is always appreciated as it helps us shape and improve the future of Flow. Hello John, Sorry to hear you are faced with difficulties when logging in. We appreciate the time you have taken to provide a review. Flow car insurance is an online-only policy. If you've been involved in a car incident, the most important thing is that you're okay. Maybe its time to #GoWithTheFlow . We work hard to provide reliable, best performance and fast speed internet services that delights you everyday. Our Easy, Transparent, Fun philosophy is built into every step along the way. Wed love to promise no vandalism but we can promise your no claim discount will remain intact if you have to make a vandalism claim youll just need to pay your excess. Follow us for hints and tips to get the most out of your car insurance. Powered by Xenforo, Hosted by Nimbus Hosting, Original design Critical Media Ltd. Accidently damaged your pride and joy? No need to wait. Please use one of the forms below to get in touch. We've made Flow as simple as possible and put you in control of your policy. No need to wait. Your way. Call our claims department on: For claims on policy Calls will be recorded. If you've been involved in a car incident, the most important thing is that you're okay. If your keys are lost or stolen. Learn more about the nuts and bolts of Flow Annual the documents are all here. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Flow Annual car insurance is Defaqto 5 Star ratedand we're pleased as punch, it's their highest level of rating. 2. I ended up being re-quoted approximately 4 times with price getting higher and higher, then on 5th attempt it went back to original quote and finally managed to secure. Will not be staying with flow! How to make a claim, change your details, access your account, request docs and FAQs. Online car insurance thats all about you. Get a Quote. And the funny thing is that they do not even have a contact number to speak to someone. A community of people who work together towards a common vision. 24/7. Registered address: 57 Ladymead, Guildford, Surrey, GU1 1DB. As well as Annual car insurance, we offer Monthly car insurance and Flow Renters insurance - putting you in control at the touch of a button. Anyone can write a Trustpilot review. If it's an emergency (for example a broken boiler, plumbing issues or loss of Kind Regards, Sophie SL Sarah Louise 7 reviews GB 9 hours ago Cancelled my insurance without warning Our FAQs have the answers to most queries but if you do need to get in touch, or want to tell us about a technical difficulty, just email flowinsurance@lv.co.ukand we'll get back to you. Thats next level! This is because one of the factors your price is based on is the date you need the policy to start. Misfuelling mishaps Did you know that you're in control of your Flow account, and you can make changes to your policy yourself, 24/7/ It's easy. No phones. 3157344. company number 03997482, registered in England and Wales. Our friendly UK-based advisors will be there for you. We will have sent you a video tutorial once you've purchased a policy, this shows you how to navigate changes on your Flow policy. No joy. Easy. No telephone number for Flow only contact is email. Our FAQs have the answers to most queries but if you do need to get in touch, or want to tell us about a technical difficulty, just email flowinsurance@lv.co.uk and we'll get back to you. Find out how we combat fake reviews. Hello Lee,Glad to hear you were able to secure the best price for you, I am sorry to hear that this wasn't as easy and straight forward as we would expect.If you do need anything further please do reach out to flowinsurance@lv.co.ukKind Regards,Sophie. This involves sharing your data with our social media, analytics and . There's no excess to pay and you keep your no claim discount you just need to tell us the other driver's details. If you have breakdown cover with your Flow Annual car insurance, we'll be there for you 24/7. . If you've been involved in a car incident, the most important thing is that you're okay. That was our starting point and Flow evolved from there. With Flow, youre in control 24/7. Maybe its time to #GoWithTheFlow . We've made Flow as simple as possible and put you in control of your policy. You can make changes to your policy yourself anytime in your Flow account. Here are 8 tips for writing great reviews. Do you agree with Flow Car Finance's 4-star rating? I have saved myself 65.The account is easily accessible online and documents will be posted out. the other drivers leave the scene or refuse to provide their details; you believe the other driver does not have insurance; you suspect the other driver caused the damage intentionally; note the circumstances or series of events in the lead up; contact details of any other people involved; license plates of any other cars involved; names and contact details of any witnesses; When your ready to make a claim, well be here for you 24/7. Im furious that LV are also part of this company. So, make sure you're safe before getting in touch - your claim doesn't have to be reported immediately if you dont feel safe or comfortable. Policyholders may have third party only cover for driving other cars, check your certificate of motor insurance in your account. All people do is write on walls and worship cats. All day. Flow is a registered trademark of Liverpool Victoria General Insurance Group Limited and is Underwritten by Liverpool Victoria Insurance Company Limited, registered in England and Wales number 3232514 is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, register number 202965. Website. When using our recommended repairer service, while you own the car (labour only, excludes parts). Insurance. We listened and Flow evolved. We did our research and found a gap for affordable monthly cover that puts customers fully in control. Defaqto help people like you make informed decisions by independently researching and analysing financial products and rating them on a scale of 1 to 5. Were here when you need us. Had my car insurance with Flow. . More. To add a driver: I emailed it about it,waiting, So much easier to understand than my other insurance, everything explained well , brilliant app to use and also nearly half the price of what i paid before. Unlike other car insurance providers, no claims discount is not a factor, so you're not locked into a contract. Tried 3 different sites before I could bye the insurance because of site difficulties. Need help? It also means we have a lower carbon footprint, so its a win-win for customers and the environment. You told us you dont like waiting for your call to be answered and youd prefer to make changes to your policy online yourself. Changing your drivers or editing their details could also change the price you pay. We listened to you. At Flow we don't think the car buying process should be secretive or difficult. Flow is designed to be straightforward. Have you tried to reset your password? Can I drive my wife's car on my insurance? I ended up being re-quoted approximately 4 times with price getting higher and higher, then on 5th attempt it went back to original quote and finally managed to secure. the other drivers leave the scene or refuse to provide their details; you believe the other driver does not have insurance; you suspect the other driver caused the damage intentionally; you suspect the other driver is under the influence of alcohol or drugs. Just to note, if you do cancel your policy and you're not selling your car, you'll need to make sure you have alternative cover in place so you can continue driving legally on the road. From beach cleans to gardening, it could be anything and we're proud to play our part. *10% of new Flow Annual customers paid 174 or less Aug '22 - Jan '23 Get a Flow Annual car quote Go to your Flow account So, why choose Flow Annual car insurance? You can cancel your policy by logging in to your account. If your car insurance, we don & # x27 ; ve Flow. 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