To resolve this, remove and empty the dust bin, clean the filters and remove any blockage or debris. Check filters to see if they need cleaning. 4. For unstable software bugs, your shark vacuum may start showing you error codes that are not meaningful. Check fuse or breaker. (RED) Flashing, CLEAN (RED) + DOCK (WHITE) + ! Check Hazards were not turned on at Power Up. This means your ION robot is out of the wireless connection. The Robot has hit an obstacle and is stuck. It could also mean an error in the drop and front wheel sensors. (RED) Flashing, CLEAN (WHITE) + DOCK (RED) + ! If your Shark ION Robot keeps stopping and beeping it could be either the battery is running low and needs to be recharged. Best Vacuum for Long Human Hair: Shark Apex, Zero-M, Anti-Hair Wrap, Dyson V15 Detect, Eureka Airspeed Best Vacuum and mop combo for laminate floors: BISSELL 2554A CrossWave Cordless Max All in One, MR.SIGA 3 in 1 Cordless Lightweight Vacuum Cleaner, Vapamore MR-50 Lightweight GeeMo G130 Cordless Vacuum Cleaner for Home Hard Floor, Eureka NEU182a Power Speed Base Lightweight Bagless Upright vacuum cleaner, iRobot Braava jet M6 (6110) Ultimate Robot Mop Vacuum Wi-Fi Connected, iRobot Roomba 870 Vacuum Cleaning Robot Self-Charging With Smart Mapping, Empties Itself, Eureka lightspeed 2-in-1 Cordless Rechargeable Stick Vacuum, Oreck XL Commercial Upright Vacuum Cleaner Bagged Professional Pro Grade,xl2100rhs For Carpet and Hard Floor, Kenmore Canister Bagless Vacuum 22614 Pet Friendly With Turbine Brush. Error #9 on the Shark Robot is an indication that there may be an issue with the robots battery. Move it to a new location and restart it. Move the robot further away from the boundary strip, then turn it on. Press the Power Button located on the side for at least 10 seconds until the unit powers off. Motor Stalled of Joystick out of Neutral at Power Second, check the robots dust bin for any blockages. CLEAN (RED) + DOCK (BLUE) alternating: Robot is stuck. If the robot is showing this error, you need to simply pick up the Shark vacuum and move it out to another space. Understanding shark robot error codes can help you troubleshoot problems and get your shark robot back up and running quickly. Another possibility is that the robot has become stuck and needs to be freed. CLEAN (RED) + DOCK (WHITE) flashing +! Two flashing lights on the Shark battery could indicate that the battery is not fully charged or there may be an issue with the battery. You should probably inform the nearest customer service and take a motor replacement. Also, try moving the robot to a new location free of obstacles. This error comes up when there is an issue while rebooting. I've spoken with both Vudu and Sharp and neither can help me with this. There are mechanical and electric breakdowns. Immediately turn off, unplug vacuum and remove blockage. That way, you can understand how to troubleshoot them the next time they show up. CLEAN (RED) + DOCK (RED) + ! Turn your ION Robot Upside Down. Shark Customer Service | Official Support & Help Centre Troubleshooting Vacuums Cordless Vacuums IZ300/IZ320 Series IZ300UK / IZ320UK Shark Anti Hair Wrap Cordless Vacuum Troubleshooting Guide This article contains the Troubleshooting Guide for the IZ300 / IZ320 Shark Anti Hair Wrap Cordless Vacuum. Make sure your robot can move freely. All LED Lights OFF This is an indication that your Shark ION robot is off or it has no power supply. Ensure joystick is released at power up. Remove obstruction from brushes and/or sweeper. Exit settings and return to the SharkClean app. (RED) flashing: Wheel motor encoder failure. If you spot this error, it means that there is a BotBoundary error, and you need to move your Shark AI vacuum away from the boundary. Some of these are: To understand what each code stands for and how to fix the problem with each code, keep reading our detailed guide. So, you better contact authentic customer care then and take expert support and compatible replacement support. You can always contact Shark customer support for help if you have more problems. To be noted, be gentle while removing obstacles, so you dont damage the machine. Most of these errors are indicated by the LED lights of your Shark ION robot vacuum cleaners. (RED) flashing- When you see that, then it means, then there is wheel motor encoder trouble or failure. Remove debris from side brushes. One reason is that the battery is not fully charged. Power may be turned off or the battery may need charging. Replace fuse/reset breaker. connected. (RED) alternating: Blockage in brushroll. Remove any debris from around the brushroll and ensure that it can spin freely. A red flashing clean light also means your robot cant start when you turn it on because of an error. All LED lights are off: Unit is turned off. Most often, when the battery is damaged or used for a long time. connections and cabling, Check the left park brake, connections Developing this blog to update and publish my recent reviews and research. To resolve this you will need to remove any blockages and clean the filters and remove the dust bin to ensure theres nothing blocking the suction. If the unit has just been reprogramming this Manually carry it to the dock station. 53 % 4 stars. Staying Solid Red, CLEAN (RED) + DOCK (RED) + ! Most of these errors are indicated by the LED lights of your Shark ION robot vacuum cleaners. Reinsert the dust bin. (RED) flashing The suction motor has failed. CLEAN LED Flashing RED This is an indication that the cliff sensors have developed a malfunction. See information below. If you have tried several times in a while, wait for 30 seconds and then try again. This is a complete failure of the motor. It is best to get it looked at by a professional technician. This is a cliff sensor error. Fixes: You dont need to open the device first. Remove dust bin and make sure nothing is blocking suction. CLEAN (RED) + ! And the worse thing is that you cannot solve complex hardware issues by yourself unless you are an expert. You need to remove any debris or obstruction from the main brushroll. Please pick up your robot and place it on the dock. If you have been using the vacuum for a longer period without any proper maintenance, this is possible that the wheel motor encoder may lose its functionality. that the battery is sufficiently charged. Left to right "chase" alternating with steady display, SHARK is programming, inhibit and/or charging mode, The steady LED indicatethe current state of battery charge, the current state of battery chargewill be displayed at the same Just clean the filter properly. Put it back in its place, and you are done. For further help, you can reach out to customer support from Shark. Why Is There a Red Light on My Shark Hoover? In this post, we will share with you the Shark robot error codes troubleshooting guide. Depending on the extent of a fault, repairs of vacuum cleaners can be assigned to a category of simple, medium and complex ones. Contact Us . If your Shark vacuum is not turning on, it could be a bad battery, low battery, or a faulty robot vacuum. Top 15 Problems & Solutions Of Shark Robot Vacuum 1. As these issues are pretty much similar to the previous ones and the fixes to them are also the same. Location: Tully Heads, Wet Tropics, Queensland, Australia. CLEAN (RED) + DOCK (WHITE) flashing- Theres a cliff sensor error. CLEAN (RED) flashing- The robot is stuck. The suction motor has failed. As an owner of any of the Shark ION vacuum cleaners, there are a number of error codes that you may encounter as you are using it. Here are all of the error codes you might see: You can see error 2 in several ways on your Shark vacuum robot. This means the password you have entered is not correct. Posts: 2695. Troubleshoot Shark IQ Side Brush Error (Obstruction Error #2) Felice Debbage 90K views 2 years ago Shark Ion Robot 750 VS iRobot Roomba 980 - DETAILED Comparison Vacuum Wars 320K views 5. Restart with the POWER button and slide the Floor Selector to Hard Floor for suction only cleaning. DOCK and SPOT alternate flashing: A side brush is stuck. This indicates a cliff sensor error. The vacuum experienced an error while starting. Replace the Power Module, Check SHARK Connections and Wiring My Account. In that case, you need to clean the brush roll somehow. So often, the device is left without docking properly because there is any disruption between the dock and the robot. They are the Shark ION, Shark IQ, Shark EZ, and Shark AI. When this happens, its because you have uninstalled the dust bin. Please turn the power off and back on. Again, the device has to deal with a large scale of dust in your apartment. In this situation, your Shark Robot Vacuum will show you error 2. 3. First, it could mean there is dirt in the front wheel cavity. This issue is never simpler than the previous ones. If the light comes on during usage, turn off and unplug the vacuum immediately and check for blockages in the dust bin/hose. If the device is left for so long, use some degrader, liquid solution, or cleaner that removes dust clusters. BotBoundary error. Keep reading our article to learn more! If the DOCK and SPOT are blinking alternatively, then there is any obstacle in the brush roll. DOCK and POWER LEDs Flashing RED This is an error that points to the issue with the side brushes. Release the joystick to neutral and try again, Check the batteries and cabling Try Or the Robot has become stuck and needs to be freed. The DBL DKR logo and marks are copyrighted and may not be used without permission. If the pad is overly wet, unplug the unit, wait 2 to 3 minutes for the pad to cool, and then replace with a clean dry mop pad. firstly, you can give your device a movable surface, so it doesnt face that issue, and secondly, you can move your device to a new location where no disruption will occur. As an Amazon Associate we earn from qualifying purchases. When this stuff is stuck with the main brush and day by day, it increases to a cluster which prevents your ION Robot from moving properly. A red light on a Shark Hoover typically indicates the vacuum is either overheating or has a blockage. Typically, a Shark Vacuum will indicate an error for a few reasons. 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