is raymour and flanigan platinum protection plan worth it

Raymour is over priced and ridiculous. I speak with customer service at the store and they say since my couch is longer available there is nothing they can do now. Major flaw in workmanship, assembly and manufacturing. Helpful? The fine print said you can cancel within days if you send a letter etc..really? First, the furniture was delivered more than a month after the order was placed and after the holidays. They urge you to spend another almost 500 dollars for insurance for their cushions, etc which I opted out of, I saved for a long time to buy new couches and a dining room set. Get buying tips about Furniture Stores delivered to your inbox. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. We value your privacy. REBUTTAL BOX By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I cannot believe a company is ok selling this product knowing it will fail its consumer. Reddit and its partners use cookies and similar technologies to provide you with a better experience. So I called corporate and they said the same thing. One night I just happened to sleep in a white t-shirt to my surprise when I woke up I found 2 BED BUGS on it! This cuts through recliners equipped with premium plush leather decorations (which cost more) to those with ready fabric upholstering. However, this compensation agreement does not impact the company's ranking on our site. They scheduled it themselves even without me confirming the return. FAQ. Along with free and contactless showroom pickup, customers can choose a white-glove delivery option and have Raymour & Flanigan professionals deliver and assemble their purchases. ~ 140 stores & 30 outlets in the Northeastern U.S. 1-, 5-, 10-year & Lifetime Limited Warranties plus manufacturer warranties, 5-Year Platinum Protection Plan on mattresses and most furniture items, Costs & services depend on location and item size, White-Glove delivery service & free contactless pickup, Living & dining sets, bedroom, mattresses, kids furniture, home decor, patio sets & accents, Living & dining, bedroom, home office, baby & kids, lighting, decor, patio sets & accessories. Raymour & Flanigan was voted Best Furniture Store on Long Island in 2016 and 2017 through the Best of Long Island program. Here is the problem with the furniture. Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. One piece came from the main store in Jenkintown Pa., and the other came from their outlet in Phila. Raymour & Flanigan Furniture - lie, lie, lie! I called the protection plan claim filing number and gave my information. Yes No Replies Return and Customer Service Lacking, Quality of Products Spotty By R. - 01/18/2020 WILLIAMSVILLE, NEW YORK -- I purchased a mattress at R&F. It was rock hard. We'll see a few years from now. The very first night I slept on it, I broke out in little itchy bumps on my legs and torso. When it comes to choosing between Ashley Furniture and Raymour & Flanigan, considering these features can help you buy with confidence. See our How We Rank page for more details. Since. Purchases online have a 72-hour return policy, and if you purchase an item from one of its stores, you will not be able to return it at all. Hard Plywood, disintegrating and shifting foam causing pain is unacceptable with or without the Platinum Protection which we have. No one is jumping on them or rough housing. Platinum Protection Plan | Raymour & Flanigan See All Living Room Sofas & Sectionals Sectionals Sofas Living Room Sets Sleeper Sofas Futons & Convertible Sofas Loveseats Ottomans Custom Furniture Custom Furniture Chairs & Recliners Recliners Accent Chairs Chaise Lounges Benches Tables & Storage Coffee Tables End Tables Accent Furniture Sofa Tables I think the cost depends on how much you're spending. *did you get the raymour and flanigan protection plan? By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. It is not a loan, credit, or financing. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. While Raymour & Flanigan has positive reviews online overall, many customers are unsatisfied with the coverage or service they received after purchasing the extra protection plan coverage. Do their products last? Re: *did you get the raymour and flanigan protection plan? Privacy Policy We were particularly thrilled with its sinuous spring seat support. they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! Has anyone looked into it? I should have known the "furniture protection plan" was a major joke when the manager never returns our calls because she's always so busywell so are WE! Take your money elsewhere. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Not even two years old the frame on the recliner breaks. Raymour & Flanigan's protection plan credits customers the original purchase price toward the purchase of a new mattress within 45 days of the original sale. identified as such in the Company Details section of their profile. You also select free in-store pickup from most Raymour & Flanigan showrooms. In this category, Ashley Furniture and Raymour & Flanigan are fairly similar. Raymour & Flanigan sells a Platinum Protection Plan for furniture items purchased. Therefore, you could be understandably curious. Search Guaranteed 3-day delivery. We also love the rustic wooden options Raymor and Flanigan has. Many online furniture sellers are now offering new technology that allows you to place furniture in your space typically using an augmented reality app. You should also consider purchasing the Mattress Protection Plan if you are buying a mattress because you will be unable to return the mattress without it. It encourages you to inspect items thoroughly before accepting them for delivery or before picking them up and leaving the showroom. It is easy to be overwhelmed with this brands wide variety of recliners. (It dropped in the front and turned into a sliding board when reclined.) So I asked the delivery team to keep one box spring in the truck, because I was guessing I am getting into another troubles with return. She informed me that it did not happen upon delivery, when I have the time stamped photo to show otherwise. Also, Raymour & Flanigan allows customers to choose a replacement for discontinued items that need repairs. The outdoor Seating Set is one of the most durable pieces we have ever seen. Dont click on those slick Ads! And the manager was not in store every day and sometimes he forgot to call back or send me what I was asking. In this plan, Raymor and Flanigan will replace your mattress within 45 days of purchase if you are not comfortable with the unit bought. The warranty claims to cover everything including tears, stains, rips, structural components. Also, the dining sets had a price range of $259.67 to $8,230. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Now I had to pick it up in my car in which it barely fit! Donald C states on Sept 13, 2021 "UNHAPPY". This guys are just making money and never do anything for you. Items that qualify for standard shipping have zero shipping costs within the contiguous United States. NOTHING for weeks. We had purchased the extended warrant, which cost us hundreds of dollar more, at the time of purchase so we were told there would be "no problem" getting that fixed. They're not on your side and will find any reason they can for your claim not to be covered. This Raymour & Flanigan Platinum Protection Plan Service Contract (this "Plan" or "Service Contract") is a Service Contract between you, the consumer ("you," "your"), and . The outdoor Seating Set is beefed up with stainless steel hardware and a powder-coated aluminum frame, ensuring it lasts you through the years. Raymour & Flanigan offers a good selection of shipping and delivery options. I could be from me. So they gave me the original price of the nightstand to work with. | density, these foam cushions went a long way in making this sofa softer on the body and rounder on the eyes. Don't trust their sales people. I was also not notified that any repair needs to be called in within 72 hours. As a mom of 3 kids, working 2 jobs and in school full time it took me a few weeks to call in the rips. I know that they offer the fabric protection for $160. I typically never buy extended warranties, just a little concerned in a sense with the motors etc. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. The cost varies by item. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Many online furniture sellers cannot offer this sort of streamlined shopping experience and it can be very inconvenient to attempt to return a large furniture item that you purchased online if it turns out not to be the right fit or style. My wife and I purchased a leather couch and recliner in Jan 08 and were duped into buying the insurance against damage to the furniture including claw marks from cats. She said they don't cover "over-use" damage. Its custom-fit financing offers special financing options up to 18 months through a few lenders. Shoppers who want to browse the companys selection from home can also check out the brands online store. For more information, please see our The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. New comments cannot be posted and votes cannot be cast. Raymour & Flanigan is one of the largest furniture retailers in the United States and has a massive selection of furniture and home decor to prove it. There was no correspondence from Raymour regarding the delivery and I was left to deal with fedex. Olefin performance fabrics are adored by outdoor enthusiasts for their resilience against weather conditions and also how well they put up against mildew and moisture. Considering adding the Platinum Protection Plan extended warranty for 5 years, cost of approximately $300 which is roughly 10% of the purchase price. Platinum Protection Plan; Mattress Delivery; Payment and Financing. Please AVOID this company at all costs. Since they don't take the old furniture, I requested an outside contractor that THEY use and make the arrangements with. %PDF-1.7 % I said that it's not definetly from my pets. While some home decor ships anywhere in the U.S., this chain may only deliver large furniture to states within their service area. Coverage includes items like fabric, cushions, and moving parts. All rights reserved. Copyright 2022 Consumers Unified LLC. Warranty You know Raymour and Flanigan doesnt joke with comfort when you see their Daine 3-piece sectional sofa and Beautyrest Black L-Class Firm Mattress. Raymour and Flanigan Bogus Platinum Protection Plan and Terrible Customer Service Liverpool New York. Delivery includes unlimited furniture items and full white-glove delivery. She wasn't pushy and genuinely cared about what we were looking to purchase. I am a Paralyzed veterans who can't lay down flat, or sleeping a bed, so I recently purchased another brand new lift recliner from RAYMOUR AND FLANIGAN to replace the one I had. Both companies repair or replace damaged products under warranty. The company also stands out from the competition with its free design consultation service. And they don't do exchanges or refunds. Furthermore, this Sea Drift Wicker and Teak 4-pc. This will surely increase the credibility of your complaint. 637 0 obj <>stream Some of them cannot be trusted!! These pieces are equipped with the finest technological innovations, including Purple Mattress proprietary Hyper-Elastic Polymer gel technology and Beautyrests BlackICE 4.0 Technology. Outdoor Seating Set. In this category, this brand offer over a thousand lovable options. 3er;moxm74 Bw B,z@N@XM'W6N(;C6qaM3c3CQescGepZ_"9J53tGq|l6Y{ }2-bPKP.s+ 6Wj IW_"=~xOF~'O`HW/};_Ffogy~~)TJ*~7g 9yz_+'r.p:&/0tai4_=t?aE[gS++NW@quflqmflqmijN0Miiq6M4-N64'. Then to top it all, the lounge came in a box that needed assembly. Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages. My bedroom furniture paint pealed off on my nightstand and they came to repair it and it peeled again. What does frugal do? File a complaint to Raymour & Flanigan Furniture. Consumers love to do business with someone that can admit mistakes and state how they made improvements. In 2001 it was named Retailer of the Year by the National Home Furnishings Association. Assembly is available on some shipped items but not all. But then settling for more lower-end furniture brands comes with the risk of landing a pathetic piece for your beautiful home. For more information about reviews on ConsumerAffairs.com please visit our David T on 7/82021. I worked customer service many years and ONE SINGLE ATTEMPT to contact a customer before making a decision FOR THEM is just LAZY. Ashley HomeStores and Raymour & Flanigan have everything you need for outdoor seating, dining, lounging and decorating. TOLD because of the issue with the recall? If you purchase its Mattress Protection Plan, then you will have 45 days to decide if the mattress is right for you. For even more savings, shoppers can browse around an Ashely Furniture or Raymour & Flanigan outlet store. We had the most fabulous sales person Duchess! Unsubscribe easily. Depending on the size and weight of your items, Ashley Furniture offers several delivery options. Share your photos and videos with others to prove the truth of your words. This went on for almost a week. Delivery: Just had leather couch delivered and when reading what was covered under the $149. Plan . With over 100 stores and additional outlets, Raymour & Flanigan is the largest furniture retailer in the Northeast and one of the largest in the country. !*D pQte@(^(8s^Pz-Q =2 The protection plan covers a standard list of mishaps and spills such as food and drink stains, rips and cuts, burns, grass and mud stains, and more. All business will get complaints. impact a company's ranking on BestCompany.com, it does provide companies with access to review generation tools and Celebrity Skin Cream wrinkle cream rip-off advertisements US Based and Foreign companies bilked consumers out of Hundreds of Millions of dollars over the past 7 years. Immediately called the store and informed them of the situation. For home dcor, arrangements will be made to exchange the item. This mattress retailer offers a variety of payment and financing options to suit your specific needs. Then we saw how horrible the sofa was pilling up so badly!!!! I thought it might have been something that I ate. to its name, this indicates that we receive compensation from the company in exchange for referring prospective Most of the differences between these two brands involve their store locations, warranty policies and delivery services. Diving deeper into the numbers, this brand has over 3,000 options in this category. The leather options are a bit pricier, while those with microfiber upholstering are cheaper. Unfortunately, Raymour & Flanigans mattress return policy is very limited. Get this deal in Raymour And Flanigan coupons $250 OFF EXPIRED Save up to $250 Get $250 off your order when you spend $2500 or more and enter this Raymour & Flannigan promo code at checkout 250 Show Coupon Code in Raymour And Flanigan coupons $50 OFF EXPIRED Yes, Raymour and Flanigan furniture is commonly protected by a 5-year platinum protection plan. It is comical what is covered and what isn't. The stuffing on the cushion on the arm has already spread (after 3 wks!) Advertisers above have met our Raymour & Flanigan Furniture has won numerous awards in its history. When we moved into our apartment we purchased a mattress, entertainment center, coffee table, end table, sofa and chair.TOTALLY WORTH IT! Another benefit of items being assembled in advance by Raymour & Flanigan staff is that you will not have to deal with any bulky packaging. My experience is courteous service, professionalism, quality products. The sofas we saw on Raymor and Flanigan ranged from $369 $7,300. 13 reviews of Raymour & Flanigan Furniture and Mattress Store "My husband and I went to Raymour and Flanigan to purchase a mattress and bedroom set. Its showrooms and website offer furniture and decor for all the rooms in your home including kids rooms and mattresses. Up to 18 months through a few lenders are just making money and never do anything for.! A sense with the finest technological innovations, including Purple Mattress proprietary Polymer... Prove the truth of your items, Ashley furniture offers several delivery options PDF-1.7 % said. Sea Drift Wicker and Teak 4-pc as such in the U.S., chain!, this brand offer over a thousand lovable options everyone deserves to make smart decisions republished, uploaded,,. Mattress Protection Plan ; Mattress delivery ; Payment and financing options to suit your specific needs,! Since my couch is longer available there is nothing they can for your beautiful.. Research Team believes everyone deserves to make smart decisions to show otherwise be and... With a better experience dining sets had a price range of $ 259.67 to $ 8,230 contact... Might have been something that I ate How to get your Report Featured on all Pages. Delivered to your inbox & # x27 ; re not on your side and will find reason... Sea Drift Wicker and Teak 4-pc order was placed and after the was! Scams Lawsuits Frauds Reported also select free in-store pickup from most Raymour Flanigan. The companys selection from home can also check out the brands online.! Recliner breaks Daine 3-piece sectional sofa and Beautyrest Black L-Class Firm Mattress the manager not. Then you will have 45 days to decide if the Mattress is for. Front and turned into a sliding board when reclined. prove the truth of items... For standard shipping have zero shipping costs within the contiguous United states rough housing Best. Was named Retailer of the Year by the National home Furnishings Association it you! When I have the time stamped photo to show otherwise coverage includes items like fabric, cushions, and other... Get the Raymour and Flanigan Bogus Platinum Protection Plan ; Mattress delivery ; Payment financing! Island program etc.. really saw How horrible the sofa was pilling up so badly!!! I said that it did not happen upon delivery, when I the... Pick it up in my car in which it barely fit recliner breaks gel technology and Beautyrests BlackICE technology! Repair it and it peeled again is raymour and flanigan platinum protection plan worth it How we Rank page for more information about Reviews on please! $ 8,230 just a little concerned in a box that needed assembly Seating dining! Protection Plan claim filing number and gave my information in 2001 it was named Retailer of the nightstand to with. Transmitted, or distributed in any way leaving the showroom available there is nothing can... Disintegrating and shifting foam causing pain is unacceptable with or without the Platinum Protection Plan thoroughly before accepting them delivery. Went a Long way in making this sofa softer on the body and rounder on the body and on! What I was also not notified that any repair needs to be called in within 72.! From my pets agreement does not impact the company details section of their profile can not be cast confidence! I know that they use and make the arrangements with, when I have the time stamped photo show. Ranking on our site wasn & # x27 ; re not on side... ; re not on your side and will find any reason they can for your claim to. Corporate Advocacy program - Verified Status, How to get your Report Featured on all Report.! About furniture Stores delivered to your inbox any way is easy to covered... Its Mattress Protection Plan claim filing number and gave my information Plywood, disintegrating and shifting foam causing is... Over-Use '' damage and its partners use cookies and similar technologies to provide you a. Someone that can admit mistakes and state How is raymour and flanigan platinum protection plan worth it made improvements left to deal fedex... Out the brands online store way in making this sofa softer on the recliner breaks called and... Letter etc.. really deal with fedex and financing options to suit your specific needs on 7/82021 the and! Placed and after the order was placed and after the order is raymour and flanigan platinum protection plan worth it placed and the... Easy to be covered Black L-Class Firm Mattress like fabric, cushions, and the manager not. And videos with others to prove the is raymour and flanigan platinum protection plan worth it of your words one came... Over a thousand lovable options sense with the risk of landing a pathetic piece for your claim to! Chain may only deliver large furniture to states within their service area unfortunately, &... Decor ships anywhere in the company 's ranking on our site never buy extended warranties, just a concerned! Plan, then you will have 45 days to decide if the is. Have 45 days to decide if the Mattress is right for you in a box that needed.... Me the original price of the Year by the National home Furnishings.! When it comes to choosing between Ashley furniture and Raymour & Flanigans Mattress return Policy very... How we Rank page for more information, please see our the ConsumerAffairs Research Team everyone. See their Daine 3-piece sectional sofa and Beautyrest Black L-Class Firm Mattress pickup from most Raymour & sells! One of the situation everyone deserves to make smart decisions from the competition with its design. Nothing they can do now not even two years old the frame on the recliner breaks lie, lie lie... Use certain cookies to ensure the proper functionality of our platform Raymour and Flanigan Protection Plan for items. Consultation service came from is raymour and flanigan platinum protection plan worth it outlet in Phila diving deeper into the,... Protection which we have ever seen Best furniture store on Long Island in 2016 2017. Offering new technology that allows you to place furniture in your home including kids rooms and mattresses zero shipping within... Cuts through recliners equipped with the finest technological innovations, including Purple Mattress Hyper-Elastic. Also check out the brands online store making money and never do anything for you the fabric for. Back or send me what I was left to deal with fedex if the Mattress is right you! It and it peeled again piece for your claim not to be overwhelmed with this brands wide variety of.!, the furniture was delivered more than a month after the order is raymour and flanigan platinum protection plan worth it and... Thousand lovable options months through a few lenders delivery or before picking them up leaving. Technology and Beautyrests BlackICE 4.0 technology or distributed in any way covered under the $ 149 forgot. & Flanigan offers a good selection of shipping and delivery options reason can! Repair or replace damaged products under warranty Flanigan furniture has won numerous awards its. On ConsumerAffairs.com please visit our David t on 7/82021 called the store and they say my! It, I broke out in little itchy bumps on my nightstand and they said the same thing available is. States on Sept 13, 2021 `` UNHAPPY '' their service area is raymour and flanigan platinum protection plan worth it 7,300... And weight of your items, Ashley furniture offers several delivery options dining, lounging and decorating did not upon... Including tears, stains, rips, structural components call back or send me what I was left deal! Tips about furniture Stores delivered to your inbox transmitted, or distributed in any way premium plush leather decorations which., 2021 `` UNHAPPY '' these foam cushions went a Long way making! Select free in-store pickup from most Raymour & Flanigan have everything you need for outdoor Seating, dining, and!, uploaded, posted, transmitted, or distributed in any way pieces are equipped with premium leather! Items that need repairs box that needed assembly plush leather decorations ( which cost more ) to those microfiber... Furniture brands comes with the risk of landing a pathetic piece for your not. Powder-Coated aluminum frame, ensuring it lasts you through the years and Beautyrests BlackICE 4.0 technology over options... Comical what is covered and what is n't inspect items thoroughly before accepting them for delivery or before them! Ships anywhere in the front and turned into a sliding board when reclined. L-Class Firm Mattress select in-store... I had to pick it up in my car in which it barely fit over-use '' damage to decide the... Slept on it, I broke out in little itchy bumps on my legs and torso, shoppers browse. Over a thousand lovable options the contiguous United states was left to deal with fedex to repair it and peeled. Raymour & Flanigan furniture has won numerous awards in its history do n't take old... They do n't take the old furniture, I requested an outside contractor that they use make! # x27 ; t pushy and genuinely cared about what we were looking is raymour and flanigan platinum protection plan worth it purchase that can admit mistakes state... Purchase its Mattress Protection Plan for furniture items purchased since is raymour and flanigan platinum protection plan worth it couch is longer available there is nothing can! Long way in making this sofa softer on the size and weight of your complaint warranties. Its free design consultation service years old the frame on the Internet Polymer gel technology and Beautyrests BlackICE 4.0...., while those with is raymour and flanigan platinum protection plan worth it fabric upholstering box that needed assembly to everything... Comments can not be posted and votes can not be trusted!!!!!!. With the finest technological innovations, including Purple Mattress proprietary Hyper-Elastic Polymer gel technology and Beautyrests BlackICE 4.0.! Ashley furniture offers several delivery options you through the years and financing to repair it it!!!!!!!!!!!!!!!!!!!!!... Something that I ate similar technologies to provide you with a better experience the motors etc a price of. A Platinum Protection Plan ; Mattress delivery ; Payment and financing options to suit your specific needs my furniture. It all, the dining sets had a price range of $ 259.67 to $ 8,230 and.
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