This website uses cookies to help enhance your user experience. This non-disclosure of reasons is no different than the behaviour of traditional high street banks, so we are very disappointed considering Starling are supposed to be a modern, progressive bank. Hopeless customer service who really don't appear bothered to help solve simple problems. I knew about the start up banks and tried Starling among others. Safe, simple and... Read more. Same issue as many others. If you are considering undertaking any business with this company - don't. Very easy way to open an account. The app is tremendous and so easy to use. Reviews across Trustpilot and Smart Money People are very positive, with the large majority of customers rating Starling 5/5. Starling Bank review – are high street banks dead? Running a small limited IT company I didn't want to waste money on expensive banks when I only had limited need of their services. I needed a business account and tried out Starling Bank after a friend recommended it to me. I'd had previous experience of the big banks and begrudged paying for the slow, painful process of managing the companies money. The only way to go especially for a star up business like mine. Starling Bank launched its business accounts to the market in 2018. Business banking built for how you work now, from Britain’s Best Business Banking Provider 2020. The app is nice and simple and everything works. ID checks done from the comfort of home. She has no criminal convictions has never had a CC judgement made against and has no debts. There appears to be unclear issues surrounding opening this account as a new customer. Well informed staff if one has to phone, and most regular issues already answered by well thought through algorithm answers. “ This bank is the worst bank in the UK. No problems at all using this bank. I have been with few different banks but nothing like Starling. The Registered Agent on file for this company is Dan A Starling … Would like to give more but denied the opportunity. Business owners can start to manage … It's early days, but with businesses not really greatly served by the existing 'big 4' banks, will Starling's Business Account help to shake things up? They refused to credit the … They are clearly not even interested in finding more about businesses and the business owners and just rely on the computer says no systems...and worst still waiting for their typical High Street brush off response to this, which will confirm all the above. Help us find out by leaving... Starling Bank launched its business accounts to the market in 2018. Easy to use and I love the app layout! Awful wont supply info under SAR I need to take court action. I absolutely love the app and how easy it is to interact with. We were very disappointed by this process. Easy to use app, all the necessary functions available and all free, Business account is fantastic. Didn't even get as far as opening an account. As a startup itself, the bank has chosen to focus on a segment where it has built-in legitimacy: entrepreneur-run businesses that run lean and need convenient & inexpensive banking … Setting up the account was really convenient and straightforward - no need for annoying printing / signing / scanning of forms which my previous bank seemed to love. This range of financial products has been extended further through Marketplace, allowing you … It is a digital financial services provider and has just passed the 1 million … I spent over 4 hours writing messages that were never responded to and speaking to agents on the phone. © 2021 Trustpilot A/S. Starling Bank reviews Starling bank is rated as excellent on TrustPilot, with 87% of users expressing that their experience was either excellent or great. Starling Inc is a Texas Corporation filed on February 24, 1972. Safe, simple and just easy! Internet is inevitable and it has a strong presence in our everyday life. We don’t have a previous account with Starling...why is this not clearly displayed on the information page about the account, I didn’t see it. Starling was the UK’s first online mobile bank. A queue of 563 online to chat indicates managerial incompetence and staff shortages. Every bit of information requested took 72 hours to sort and was then followed by a request for more information that could easily have been asked for at the beginning. Starling is a smooth operator that understands the needs of customers. Married to the same man for 57 years. Use the search box below to find any federally insured bank … It is the best business bank offering a free, reliable and convenient service. to make cash deposits. I have nothing but positive things to say about my experience and have recommended to others. I needed to open a business current account with barclays - which required an appointment miles from where I lived and would have disrupted my working day to attend. I'd now rate them at the bottom. Well summarised compliance regulations that the client needs to be aware of. Great Bank , just dont use your card for anything,,,the service ir terrible, I had a transaction fail online , I had to prove it failed? Sole trader account not available and no reason given for it not being available. So far so good, opened a personal and joint account with simple processes for each. Starling Bank Reviews - Should you bank with Starling Bank? This is the one an only bank with who I'm so happy very easy to use, quick and. We have run a profitable business for 8 years and never required financing. Starling Bank Review (Pros, Cons & Is It Right For You?) These customer reviews can help you uncover important qualities of a financial institution that rates and statistics alone can not reveal. TrustPilot itself gave Starling a 4.4/5 … © Smart Money People 2021. These robbers have put both my business… These robbers have put both my business and private accounts under review 4 days ago, i now cant run my business or feed my family as all my money is in the bank… I am in the process of researching personal & business bank account offerings. I could not get an appointment for some two weeks after my initial request. Starling turned a routine business to business wire transfer and created a nightmare . Love the ease of use, saves e time - AND MONEY! Starling Bank Business Account Reviews Ratings based on 2408 reviews Last review 3 weeks ago Starling Bank launched its business accounts to the market in 2018. If you are on the search for your next bank in the UK, you may want to consider going digital with Starling. Fast software.. It then refused her application and will not disclose why or reveal what they have done with her data. The set up and validation was painless and quick, the app was simple, intuitive (for the most part) and had sufficient functionality for my needs. Highly recommended.. Great Android App and nice and friendly bank. I could not get an appointment for some two weeks after my initial request. We focus on the business accounts in this review. I was eventually promised authorisation for my transaction, only to find this morning that this did not occur. With no monthly fees, 24/7 in-app support and an application that takes minutes from your phone, over 200,000 UK businesses are skipping the admin and staying on top of their finances with Starling. I needed to open a business current account with barclays - which required an appointment miles from where I lived and would have disrupted my working day to attend. I have now sent 3 unanswered live messages and have been waiting on the phone for 17 minutes in order to repeat this unsatisfactory experience. I highly recommend Starling if you do not need a branch, i.e. I also took the option of a Euro account which allows payments in euros and then a easy transfer to mounts with very low commission. Perfect credit rating and no problems with any other bank or mortgage application. What more do you need? Starling Bank Reviews 18,980 • Excellent . If I ever had an issue, contact to their support team was quick (no hanging around on the telephone), the staff were knowledgeable and the query quickly resolved. If you are one of the thousands of businesses being recommended to switch from them to Starling read this first...... i hated doing bookkeeping. 4.5. starling bank.com. Transferred to Starling on the back of the RBS incentive to switch. When she applied for a current account this disgraceful bank asked for her photograph took a short video and recorded her voice. I switched my business banking to Starling late last year with the bonus of a £1500 cashback but more than happy with what I have seen so far and the on-line functionality seems head and shoulders over my previous bank … … Starling Bank is a visionaire and what they created is simple to use, useful and inventive. Their website is inaccurate and customer support about the issue was unhelpful and rude. If they can fix this, it is the best bank overall in UK I think. Invite customers to write reviews, reply, and understand what your customers really think about you. The sheer number of awards alone justifies this comprehensive Starling bank review. App is easy to use and card faultless after a year of being with back no worries. If you are one of the thousands of businesses being recommended to switch from them to Starling read this... Read more. Has been an absolute dream to set up and use. Reviews.co.uk features just a handful of reviews – a couple found them d… They for undisclosed reasons declined our switch despite that we have a 6 figure turnover, no adverse credit (neither business nor personal) and have refused to give a reason - despite supposedly carrying out credit checks (which we have done ourselves and they are fine). This is the best way to manage and repair your business reputation. Consumers want to see how a business took care of business. I have reported them to the FCA. They claim to be a business bank. We’ve been reviewed thousands of times on Trustpilot, and our customers think we’re “easily the best business bank account they’ve had”, “a refreshing experience”, and that we “make business banking … What century are they working in.Rude staff who have no idea of peoples rights. Brilliant offer, easy and seems secure. Please can you bring the Kids card out asap. - 12 November 2020 Self employment lockdown grants extended… again! Great bank. Highly highly recommended. Starling Bank is one of the Top Challenger Banks in the UK with a great mobile app and free debit card - Here's our full review with Pros & Cons. What a welcome surprise the entire process was so easy and quick. It is the best business bank offering a free, reliable and convenient service. Starling is a … It's early days, but with businesses not really greatly served by the existing 'big 4' banks, will Starling's Business … Once upon a time Starling scored highly on customer service. I'd had previous experience of the big banks and begrudged paying for the slow, painful process of managing the... Read more. The app is nice... Read more. They are considered well-established and offer a lot more than most of their main competitors, allowing you to apply for an overdraft, personal loan or business account alongside a free current account. All business will get … Can set up Euro account for international transactions at the click of a button. It then obtained a photograph of a sensitive document to prove her identity. I travel a lot all around the world and use my card everywhere. There are a few criticisms, mainly focusing on customer service and differences compared to high street banks. It has one or two drawbacks such as when you deposit cash as a self employed worker through a post office, they will charge you and you can deposit maximum £20.000 annually ... Read more. Despite the Ltd company running 12 years and showing just under a million in shareholder reserves we,as a specialist car dealer in Wheelchair Adapted Vehicles are not good enough for Starling bank. Average review rating 4.5/5 on TrustPilot The Bottom Line: Starling Bank is a digital, mobile-only challenger bank based in the United Kingdom. I would say it's ahead of Monzo and really good for a joint account. Been using starling around 2 years would never go back to my old one fab devise and helpful customer service . What’s stopping you. Starling Bank launched a 'free, uncomplicated and quick' business account that promises no fees for opening an account, making payments or withdrawing cash. I now only keep a few quid in the account as it can be handy to use but generally avoid using it if possible. It’s fair to say Starling Bank has been a front runner in what I call the ‘new school’ style of banking. Couldn't recommend more! Overall, Starling Bank have a great deal to offer UK customers, especially since they are one of the only challenger banks to offer interest, and have one of the most effective methods of saving money through ‘Goals’. Nowadays technology has become part of our life. All rights reserved. Staff appear to be rude and have a lack of knowledge with customer service, this seems to be a common theme. It is simple and convenient. The app is really easy to use. Even they don't know why I can't have the account. Help us find out by leaving your very own Starling Bank Business Account review below! Starling has attracted an impressive number of complimentary reviews, but balanced by a significant number of derogatory … Very happy with my Starling accounts. Definitely the Best British Bank! ID checks done from the comfort of home. Raised several complaints none of which were satisfactorily dealt with. Starling is a digital bank established in 2014. New customer looking to open sole trader account...Was planning to open a sole trader account however thank goodness to trust pilot and members of the public, this will not be happening. Visitors to DepositAccounts have left reviews for thousands of banks and credit unions. It was established in 2014 by well-known British banker Anne Boden. App is straight forward enough to navigate. Insufficient operatives on duty at any one time. They aren't ! Poor show! Love the fact I can use the card with Samsung pay and give it my own pin right away. I had never switched before and was a little apprehensive. Starling Bank is a visionaire and what they created is simple to use, useful and inventive. Starling offers current accounts for private individuals (personal accounts) and current accounts for sole traders and limited companies (business accounts). Some customers clearly feel more reassured by the big banking names, which Starling can struggle to compete with. The app is fantastic, intuitive - everything is well presented and offers good insights to spending. What a welcome surprise the entire process was so easy and quick. All rights reserved - Nowadays technology has become part of our life. The transfer was seamless, setup was quick and easy. Very disappointed with them and just seem like yet another computer says no High Street bank. Only the latest review will count in the company's TrustScore. Starling is building business banking service tuned to the expectations of today’s entrepreneurs, freelancers, and digital natives. I recommend it to everyone I know and so far have led 8 people to join. Appalling customer service. Simply the best⭐⭐⭐⭐⭐. Not interested in elderly customers just money be warned. Wonder why is it they have done nothing about it.Say they cant open a word document. By Kane Pepi January 5, 2021 The challenger banking space is hotting up in the UK – with a number of new-age institutions now allowing you to access everyday banking … It has been so useful … I've had it for 4 months now and I'm very happy I chose Starling. Great notifications and helps you to track your spendings. I had to start up a company very quickly and needed a bank account quickly. I opened a personal account about a year ago to go travelling due to the currency flexibility. The future of banking!Would be 5 star if my busiy had access to overdraft and other credit facilities. Bank Reviews & Credit Union Ratings. Just tried to switch banks to Starling Business. It is currently focusing on the UK with a full banking license. Having … They like the simple banking features, speed of service, and accessible customer service. I really pleasure to work with Starling! Never had a problem. I needed a business account and tried out Starling Bank after a friend recommended it to me. It's early days, but with businesses not really greatly served by the existing 'big 4' banks, will Starling's Business Account help to shake things up? I had... Read more. I love the simplicity & access to information that's relevant to me, especially the payment notifications!! Been with them for over a year now. - 5 November 2020 Post topics: Bank Account , Bank Account Review , Business Bank Account , Business Banking , International Payments , Micro-Business , Self Employed , Small Business Banking , Starling Bank … Starling customer reviews Customer reviews for Starling relate to the bank as a whole, not its business account specifically. I had to start up a company very quickly and needed a bank account quickly. I've had it for 4 months now and I'm very happy I chose Starling. But Starling’s banking app in general has received very positive … I spoke to the airline they confirmed by phone i wasn't charged ,, starling wanted me to prove the conversation...service is just backwards...these are starling rules NOT Mastercard, I had no issue with Nationwide ...few questions and sorted , Starling...well they need training, service doesn't exisit ...stay well away. By using Smart Money People, you agree to our privacy policy. As per other customers complaining about customer service I can confirm that they lie and don't care about customer complaints. Hiding negative complaints is only a Band-Aid. Running a small limited IT company I didn't want to waste money on expensive banks when I only had limited need of their services. The App based banking is so convenient and if I ever do have a query or problem, they are always … Bizarre... and clearly useless. Be careful if something goes wrong unlike the usual banks Starling will take a week to fix any issues and you could be without access to your money. In this detailed review, we … My wife is 80 years of age was born in the uk has lived here all her life 37 years of it at the same address. Hi there, we are afraid that the reason why a sole trader is not available for you is because we currently only offer sole traders account to those personal current account holders that we deem eligible based on the background checks that we performed when they opened their personal current accounts. Used to set up business account. Starling offers two types of business current accounts … This Bank has no interest in elderly customers. They have not even asked us for any explanations or clarifications on any points. Very straightforward and the app is pretty intuitive and simple. It has one or two drawbacks such as when you deposit cash as a self employed worker through a post office, they will charge you and you can deposit maximum £20.000 annually if I am not wrong. Completed a full switch from Santander in 2020. It focuses on current and business account products. Privacy Policy. I am in awe as to how good Starling bank is. Open one in minutes! Easy to set up. And being able to add notes and upload receipts for each transaction made it easier to remember what they were for. Transferred to Starling on the back of the RBS incentive to switch. The company's filing status is listed as Franchise Tax Involuntarily Ended and its File Number is 0030260800. Overall very happy. Internet is inevitable and it has a strong presence in our everyday life. I had never switched before and was a little apprehensive. It has both Personal and Business accounts available in GBP and EUR. Team Starling. The process of opening a bank account was cumbersome and frustrating. how does that work? Very satisfied with the bank. Starling bank is amazing. I have both a personal and business bank account with Starling. Looking elsewhere. I absolutely love the app and how... Read more. I had seen starling pop up on Facebook and at about 5:00 AM one morning started the process - with a few hours the account was set up and in a couple of days the debit card arrived. Being able to sync with quickbooks has made my life easier. And give it my own pin right away the sheer Number of awards alone justifies this comprehensive bank! This comprehensive Starling bank after a year ago to go especially for a account... Then obtained a photograph of a button start to manage and repair your business reputation a friend recommended it me! The card with Samsung pay and give it my own pin right.! No criminal convictions has never had a CC judgement made against and just! 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'S filing status is listed as Franchise Tax Involuntarily Ended and its File Number is 0030260800 the banking. Inevitable and it has a strong presence in our everyday life a joint account saves e -... To find this morning that this did not occur painful process of researching personal & business bank quickly. Account is fantastic a profitable business for 8 years and never required financing banker Anne Boden in awe as how. Only to find any federally insured bank … “ this bank is transfer!
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