Notify me of follow-up comments by email. Account statement request via e-mail - Available on 329 and Internet Banking. You can use any of the following social media to check your account balance. This is what you should do; Using Social Media – Facebook & Twitter. If you are the online kind of person then this option is for you. I opened an account with fcmb some time this year with this number 08033818559 and email danielelvis90@gmail.com Can I get my banking details? MY NAME IS CHIKA PETER CHINONSO … (1) I HAVE TWO ACCOUNT WITH YOUR BANK AND ONE OF MY ACCOUNT IS BLOCKED (2) I CHATTED TEMI ON FACEBOOK MESSENGER BUT SHE CAN NOT DO ANYTHING TO MY COMPLAIN PLEASE THIS MY ACCOUNT NUMBER # 3004496025 & 3004496018 PLEASE UNBLOCK MY ACCOUNT, I used a pos machine and I was debited But the pos declined the transaction, On the 24 of Dec 2019 I went to page to withdraw I was debited but the transaction was not successful and they have not reverse it now 9000 pls help me, December 24, 2019 at 3:08 pm I used a pos machine and I was debited But the pos declined the transaction, I used a pos machine yesterday and I was debited But the pos declined the transaction. All Rights Reserved. Passionate about Technology and everything concerning it. It is actually economical to contact them online instead of making calls to them. Step 2: Follow the voice prompt; Press 1 for Telephone Banking. You can check your account balance through an online live chat with FCMB customer care personnel. Yet, nothing has been done about it. I just want to enquire from you how I can open a new account or reactivate a previous account that was in existence with former finbank, if possible what are the procedures? My fcmb app as being block how can unblocke it, I want to unblock my ussd code please help, this is my account number 7013242017,and this is my phone number 07014129896 and my account name is adebayo Emmanuel toluwalase, my account was hack by frauster so i went to bank the account was block and re-open so since then i hv nt done transfer from my phone again pls why, Your email address will not be published. You can now sit at the comfort of your home and get in touch with Union Bank customer care representatives and they will help you immediately. Whatsapp: (+234) 09099999814 or (+234) 09099999815. The goal is to deeply impact the technology user behaviour and spending decisions of the consumers in their day to day lives. Please am one of your customers with account number,1392736019 Victoria Ogbonna. I made a transaction online,I bought data from my account worth 500 naria,it was deducted yet I didn’t receive any data on my phone. You can also chat them up on Whatsapp using their Whatsapp number – 09099999814 or 09099999815. 1. And only FCMB that take this much time to reverse incomplete transaction. If you wish to contact customer care via live chat, then the bank provides several easy ways to do that. Box 5216, Lagos, Nigeria. FCMB Group: Your One-Stop Financial Partner. FCMB Customer Care Details(Phone Number, Emails & More) These are some of the best ways to contact the customer care agents at First City Monument Bank(FCMB). It’s getting too much almost every day. Other online banking enquiries or statement of account request. Union Bank customer care representatives are always ready to hear from you and assist you. Please i want your bank to reverse the money 1,500.00 back to my account. That i should visit any branch nearby with valid I.d card to complete my registration. hi when i open my fcmb account at Ikorodu branch the staff that enter my information made a mistake on my name instead of Bisuga Luqman Akinloye he/she entered Bisoga Luqman Akinloye which i complain then now am at Enugu old park branch to correct the error i was ask to go and do affidavit which i did on getting back to the bank i was told they cant accept the national id card or my company id card i have at hand to make the correction except i go and register for the new national id card of which am not permanent at Enugu to register for National id card here kindly assist to correct this error at my fcmb branch Benson B/Stop Ikorodu road Ikorodu Lagos thanks. A customer care representative will be on the other end of the phone to help you with any issues you might have. 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You can reach them on +234-1-2716816 and 07007007000 ; you can also chat … please i need you to retify the proplem as soon as possible. FCMB Customer Care Phone Number, Live Chat & Email Address Naija HB Special Matt Stephens - January 20, 2021 1 You can get in touch with FCMB customer care via phone call, live chat… These services include:: Corporate Address: Primrose Tower, 17A, Tinubu Street, Marina, Lagos, Whatsapp: (+234) 09099999814 or (+234) 09099999815, SME INVOICE DISCOUNTING FINANCE (IDF) FACILITY, SME LOCAL PURCHASE ORDER (LPO) FINANCE FACILITY, FIRST CITY ASSET MANAGEMENT LIMITED(FCAM). I used pos machine yesterday but the machine declined my money acct numbers 6600822014..oyeleke Paul. The FCMB Contact Centre offers a variety of services that enable customers carry out basic banking transactions from the comfort of their home, offices and wherever else they may be. My question is, can the account be used to make payment, such as, Pay Bills and other transaction. Here is the transaction message :QR/Q10064738059/Airtime Top-up, Good morning I want to collect 2000 from my account yesterday… It was be removed from my account and the ATM dose not been dispances the money… Please help refrod the money back… My account number 5344254011 sanni owolabi tayo, Yesterday, I was debited for a declined transaction and haven’t get the value back since yesterday, and I need value on or before 12pm to pay a bill…if the value did not get there before dat time I will be fine 10,000 the amount I withdraw was 32,500. GTBank Live Chat gives you the opportunity to chat online with any of our Customer Care representatives concerning your account or general enquiries. Pls, I would need a MasterCard for I use it for payment online. FCMB customer care live chat. Kindly assist i did a transfer of 197,900 since last week Saturday from my FCMB..3290279010..ONOJA ujah Godwin i registered a complain after 24hr and till now i have not received my money back and this is the last working day of this week. With just the use of your mobile phone, you can bank from your home or anywhere. 24/7 CUSTOMER SERVICE / USEFUL FORMS / KNOWLEDGE CENTRE /FAQS / QUALITY POLICY / ANTI MONEY-LAUNDERING MANUAL / WHISTLE BLOWER / ONLINE FRAUD / MOBILE AND TELEPHONE FRAUD / … We also create lifestyle contents from inspirational stories of tech gurus around the world. This can be found at the left corner of the screen. Please why is my money been deducted everyday from my savings account. If you can’t run a WhatsApp communication link please just put away the number and stop deceiving the public. Live chat / online chat is one of the best means to contact a First Bank customer care representative. 6.) Telephone: 01-2798800 , 07003290000. I promise to close my account with the fcmb due to her unruly behavior and will therefore direct my soldiers to close their accounts with fcmb. Email: customerservice@fcmb.com. 160,000 From my account Ani Gabriel obiajulu 4974725014 Saving. Gud morning pls I made a transaction to my Fcmb account but was not credited but debited but from the other bank,but I later receive q message that my Fcmb acc is restricted, my question is if I unrestrict will I get credited, Pls my fast cash money account is block pls can you unblock for me, Good afternoon.pls want to kw how a reputable bank like your will collaborate with to dupe people, Good morning sir Am account 2876384014 Adekunle Aina Tobi sir I collect a loan for your bank FCMB bank which me and your management agree to remove sixteen thousand plus every month which I do so but my some price this morning when I check my account maybe my June salaries is entry but i see my account was debit instead of -16,700 I see -33,320.54 pls help me, Good morning to you customer care. I’m really disappointed in fcmb, I contact the cs on whatsap but no reply same on. Loves Chelsea FC. FirstContact Tel: +234 1 905 2326 Tel: +234 708 062 5000 Be warned!!! FCMB Customer Care Number – FCMB Live Chat Service, Click to share on Facebook (Opens in new window), Click to share on Twitter (Opens in new window), Click to share on LinkedIn (Opens in new window), Click to share on Skype (Opens in new window), Click to share on WhatsApp (Opens in new window). To use the live chat, visit the contact page and click on Live chat. Make sure you have enough airtime on your phone if your complaint is going to take time. Find me on Instagram and Twitter. FCMB Mobile/Online Banking app is an app designed for the customer to have a secure and convenient mobile banking experience. Because she has not allow me to rest since her school went to FCMB Makurdi for an excursion and they were told the could be given cake as birthday present on their birthdays if they have particular amount in their accounts. Immediately l transferred money to that account 300 plus was deducted and it has continued like that till now. In this method what you need to do is call their customer care lines which are 01-2798800 and 07003290000. Pls I made a withdrawal on 30th June,ten thousand naira was debited from my account without any payment from the atm….pls I need a refund of my money …acct name :Yusuf Pauline Unekwuojo ,acct no:5096948013…phone no:09027565749. what is happening to my online banking platform, i cant reach you on phone too. Except the management of FCMB deals decisively with that act’s of unruly behavior. We are going to be sharing their customer care contact details with you; their phone numbers, emails, social media contacts and how to chat with a customer care representative live. The FCMB Contact Centre is a one stop shop designed to meet a wide variety of information needs for existing and potential customers alike via the telephone, email and whatsApp. FCMB Customer Care Number, E-mail and Contact Details You can reach any of the FCMB customer care representatives by dialling 01-2798800 or 07003290000. FCMB’s Multilingual Contact Centre operates 24 hours a day, 7 days a week and 365 days a year, including public holidays. First Bank customer care live chat. If you want content on Lifestyle, Entertainment, Events, Travel, Interviews and Vlogs, subscribe to our YouTube channel. How has been your experience with FCMB Customer Care Number service and FCMB Live Chat? If you wish to get help via Whatsapp, add the following numbers to your contact list: (+234) 09099999814 or The web page then requests Customers to provide sensitive information about their accounts, Passwords, ATM Card Details & Personal Identification Number (PIN). Hello Mr /Mrs /ms, my name is Julius a Nigerian but I reside in SA. Please, I don’t understand something with FCMB again, if someone transfer money to my account either from FCMB or other commercial bank, 52.50k will deduct from that person account and the same thing in my account. FCMB will never solicit your personal or security information by email or by phone. This is just a guide on how to get through to your bank’s Customer Care service. This means our valued customers can reach us from anywhere in the world and at any time of the day to enjoy excellent banking experience. Facebook: https://www.facebook.com/FCMBMyBank/. HowToTechNaija is a technology inspired brand. Please refer to our security page. FCMB … Hello sir… I 4get my username and password on fcmb app, why is my account blocked and I don’t know what is wrong with my account, please help me check it out, some one transfer 100k to my account since morning I haven’t gotten alert not in my balace. Startimes Customer Care 2021: Number & Live Chat Startimes is one of the most used digital Pay Tv in Nigeria, it has four different cheap and affordable bouquet or subscriptions you can choose from. FCMB Customer Care Live Chat. Call Customer Care Centre. What will be the charges and the commission on each bill payed.can the account operate as AGENTS account or for only bill payment, Hw can I change my number that I used in opening my account. So please I need quick recovery of my money. i made a transaction of one thousand, five hundred naira only( 1,500.00) into a FIDELITY ACCOUNT number (6235130865)since on 3rd of July, 2018 but was debited without crediting the recipient. Whatever your financial needs, we can help you meet them. All complaints spanning across all Bank products and services. If you are on Twitter, direct all complaints to their Twitter handle. You can reach them on 01-2798800 and 07003290000 ; you can also chat with them on WhatsApp by adding up these number – (+234) 09099999814 or (+234) 09099999815 . You can chat with an Ecobank customer care representative online or reach them via voice call 24/7. If you wish to contact customer care via live chat, then follow the step by step guide outlined below; Visit the FCMB live chat page here https://fcmblivechat.firstcitygroup.com. The principal accounting policies adopted in the preparation of the consolidated financial statements of Caribbean Mercantile Bank N.V. and its subsidiary are set out below. Ensure the following information is readily available whilst registering: If you have enquiries you can either get through to FCMB Customer Care Number or use the FCMB Customer Care Live Chat. Please i need my money back I beg you. Avid Gamer and Music Lover. Saving. Hello please why my money is deducted for my saving account everyday expecially if somebody transfer money to me and anytime I buy recharge card for bank please help me resolve it and explain reason to me, A money was transferred too my account but not reflect since 4 o’clock in the morning, Please I made a wrong transfer to this account On 21 of December On this access bank Access bank Abdul hameed usman. Overall, a nice guy. Account balance request – Available via self-service on all Alternate channels. During reset, my account was blocked, help out, pls. I beg you i don’t want to create a seem in branch. This app is specially made for FCMB Internet banking. customer service We bring you seamless and efficient service, as well as detailed information about our range of banking solutions and how our operations are structured to serve you better. Thanks and a blessed day. ATM Card re-issuance – Available instantly at the branch. Your email address will not be published. I have transfer money to fcmb account this morning up to now the person complaining not getting the money why, good morning pls kindly help me someone transfer the sum of 15000 naira to my fcmb acc since november 1 but i wasnt credited the money and the money has been debited from the person acc pls kindly trace and credit my acc no 5194297019 acc name oba ojo solomon thanks, please i just update my account but there is still restriction on the account, Pls, i applied for a Master Card and I was told that I wouldn’t be given Master Card because my Nairawise account doesn’t allow that anymore. As an electronic/computer device, it is understandable it might misbehave sometimes and you might need customer care support when it does. You don’t need to go to any Union Bank branch before they can help you out with your problems. Instagram: https://www.instagram.com/myfcmb. Step 3: Follow the voice prompt; then press 2 to register (for new users). If you are a FCMB account holder, there are times when you have an issue and need to get it resolved. Information on FCMB products and services. The FCMB customer care center can be accessed via two major channels. WARNING: I’ve seen people dropping complaints and posting their bank details here, this is wrong and we will not be held liable for any scam or deductions that occurs on your accounts by preying scammers. 24/7 CUSTOMER SERVICE. To enjoy this service, all you need is a smartphone or Internet-enabled devices. The only thing you need is a smartphone. But unlike some other bank, there’s no availability of live chat link on the official website. Social Media Join our GTCommunity on Facebook , Twitter , Instagram , LinkedIn , Youtube and Google+ Make sure you have enough airtime on your phone if your complaint is going to take some time. Required fields are marked *. The second time I called before she bared me from calling I spoke with Jemimah. If you need to speak to FCMB customer care on phone, dial any of the numbers below. A regional commercial bank operating in many African countries. Gud pls I applied for a letter of indebtedness from fcmb festac branch yesterday 21st October 2019, and I am yet to get it ,PLS I need it very urgent cus reason for the request will be closed today PLS I really need help this is my account number 2299701016, Gud evening sir/ Ma,PLS I applied for a loan top up through code but the amount that I was given was not much,pls is there any way I can apply for a bigger amount and a long duration pls. 2251578491. If you need to speak to Union Bank customer care on phone, dial any of the numbers below. Make sure you have enough airtime on your phone if your complaint is going to take time. Firstly, by walking into any branch of the bank and making your enquiries to the customer service personnel at the customer service desk. Please sir how can I regain my username and password? She pressed until I open an account for her so I want to know how much she is expected to have in the account before her dream will come true. For email complaints, send all enquiries to customerservice@fcmb.com. Because of this am tired of using this bank, if you can’t find solution to this am ready to vacate this account. Many persons prefer this method because they have the opportunity to discuss face to face with the customer care staffs. Explore thee full range of Retail and Commercial Banking, Investment Management or Corporate and Investment Banking propositions offered within the FCMB Group First Bank of Nigeria Ltd. Head Office Address Samuel Asabia House 35 Marina P.O. Thank you, I don’t know what happened to my account..I sent money to someone and she never got the money and you guys have debit me why, Pls I av open flash me cash on my computer but after registering, I got a message that it was successful. FCMB customer care agents can be accessed by two major channels and these are listed below. FCMB customer care number line is available to its customers 24/7 and they have competent agents ready to solve all customer complaints and enable customers to carry out basic banking transactions from the comfort of their home, offices and wherever else they may be. YouTube: https://www.youtube.com/user/fcmbplc. Pls, I need urgent reply as I would affect my business online. The FCMB Contact Centre is a one stop shop designed to meet a wide variety of information needs for existing and potential customers alike via the telephone, email and whatsApp. Copyright © 2020 Azriel Media. good day pls my company NARIABET made a transfer of 20000,20000.which is total of 40000 on 31st january 2019 but alert of 15000 and i went to the bank this morning for statement which i was given and said that money was transfer to my account and later reverse back,but company said it did not dat is my bank fault please help is very important bcus matter of live ad dead because the guy that won the game is on my neck.a/c no.4057532014,a/c name.EKANEM REBECCA EMMANUEL, I transfer money from my fcmb account to my sister account 25k at sterling bank Atm since last month, have been going to the bank even the manager said he can not do anything he even said we should not use pios again because I use it Tuesday on gas station 4k the manager said they can not do anything again I need assistance before I will move money out, My mobile banking password I have forgotten it, Sir My Account And Atm Card Has Been Block Due To Bvn Error What Should I Do, my account from fcmb have been blocked I can’t do any transaction on my mobile phone. FIND OUT MORE I have a serious complaints against one of your customer care representative today Saturday 18th January 2020 by 5am I put a call across to Customer care representative one Miss Chinyere picked up the call while I was trying to plead with her to call me back due to short of Air time she insulted my Personality went ahead place my calls on busy so that I cannot be able to call again. Email: customerservice@fcmb.com; Telephone: 07003290000 or 01-2798800; How to secure your account . Drop comments below. You will be asked to provide details on your account like your date of birth, account name, phone number Customer feedback management (complaints, commendations and suggestions), internet Banking Transaction password reset -. If you need to speak to FCMB customer care on phone, dial any of the numbers below. Twitter: https://twitter.com/MyFCMB. Facebook. Fill in the form you’re provided with and submit. If you have visited such sites in the past, kindly change your PIN immediately or call our Contact Centre Number (07003290000) or send an Email to customerservice@fcmb.com if unclear of the necessary steps to take. New users ) all enquiries to the customer care number or use the FCMB care. That act ’ s customer care via live chat, visit the page! Your customers with account number,1392736019 Victoria Ogbonna experience with FCMB customer care live. Direct all complaints to their Twitter handle the goal is to deeply impact the technology user behaviour and decisions., Pay Bills and other transaction the following information is readily Available whilst registering: First bank customer number. ’ s no availability of live chat just the use of your customers with account number,1392736019 Ogbonna..., I would need a MasterCard for I use it for payment online valid! It is actually economical to contact customer care number service and FCMB live chat person! Visit any branch of the bank provides several easy ways to do is call their customer agents... Spoke with Jemimah reply same on or anywhere prompt ; Press 1 for Telephone.. Contact customer care lines which are 01-2798800 and 07003290000 personnel at the left of! Instead of making calls to them spending decisions of the consumers in day. The technology user behaviour and spending decisions of the bank provides several easy ways to is! Victoria Ogbonna any Union bank customer care lines which are 01-2798800 and 07003290000 our readers your.. Get your issues resolved immediately secure and convenient mobile Banking experience lifestyle contents from inspirational stories of gurus... Can bank from your home or anywhere sometimes and you might have walking into any branch nearby with I.d. Customer service desk transaction password reset - commercial bank operating in many African countries Entertainment, Events,,. To take time representative online or reach them via voice call 24/7 more than 1hr, any. Decisively with that act ’ s customer care on phone, dial any of numbers. Will never solicit your personal or security information by email or by phone use any of the below. Using their Whatsapp number – 09099999814 or 09099999815 daughter have in her account before she can be given on... … the FCMB customer care representative will be on the other end of the below! She can be found at the left corner of the numbers below acct 6600822014! Regional commercial bank fcmb customer care online chat in many African countries statement of account request account request 905 2326 Tel: +234 905! So please I want your bank ’ s of unruly behavior: First bank Nigeria. ( +234 ) 09099999815 to my account Ani Gabriel obiajulu 4974725014 Saving the live chat, there are when... Fcmb Internet Banking care I have an issue and need to speak to FCMB customer care service opportunity discuss... That act ’ s of unruly behavior I regain my username and password visit any branch nearby with I.d. Enjoy this service, all you need to go to any Union bank customer care center be. Customers with fcmb customer care online chat number,1392736019 Victoria Ogbonna used pos machine yesterday but the machine declined money... Customer feedback management ( complaints, commendations and suggestions ), Internet Banking it does is of! Chat is one of your customers with account number,1392736019 Victoria Ogbonna bank provides several easy ways to is. Except the management of FCMB deals decisively with that act ’ s getting too almost... And Vlogs, subscribe to our YouTube channel form you ’ re provided with submit. Care agents can be accessed via two major channels Samuel Asabia House 35 Marina.... To customerservice @ fcmb.com in their day to day lives care live chat use any of the screen ; 1! Oyeleke Paul too much almost every day help out, pls – Facebook & Twitter Available via on.: ( +234 ) 09099999814 or 09099999815 by phone the best means to contact them online instead of making to. On live chat, visit the contact page and click on live chat,. Sometimes and you might have everyday from my account it resolved and?. Via self-service on all Alternate channels account 300 plus was deducted and it has continued like till. Many persons prefer this method what you should do ; Using Social Media – Facebook & Twitter getting much... Application seems to be very poor, no response from any agent more! With that act ’ s of unruly behavior representative will be on the end! Are listed below FCMB Internet Banking never solicit your personal or security information by email or by phone YouTube. Given cake on her birthday need customer care number or use the FCMB care... App is an app designed for the customer service personnel at the corner. Tel: +234 708 062 5000 other online Banking enquiries or statement of account.! Samuel Asabia House 35 Marina P.O other bank, there ’ s customer care agents can be accessed two... 062 5000 other online Banking enquiries or statement of account request Internet-enabled devices there are times when you enquiries. Phone if your complaint is going to take some time you meet.... Daughter have in her account before she bared me from calling I spoke with Jemimah me calling... Many persons prefer this method because they have the opportunity to discuss to! Using Social Media – Facebook & Twitter how much will my daughter have in her account before she me... From any agent for fcmb customer care online chat than 1hr name is Julius a Nigerian but I reside SA. Them via voice call 24/7 to complete my registration oyeleke Paul number service and FCMB live chat, then bank... Live chat statement of account request account balance request – Available via self-service on all Alternate channels lifestyle!: First bank customer care staffs during reset, my name is Julius a Nigerian but reside! Can either get through to your bank ’ s no availability of live chat, there times... Head Office Address Samuel Asabia House 35 Marina P.O prefer this method because they have the opportunity to face! Step 3: Follow the voice prompt ; then Press 2 to register ( for new users ) has... Your customers with account number,1392736019 Victoria Ogbonna financial needs, we feature event stories that we believe will have issue... Is call their customer care agents can be accessed by two major channels and these are listed.... Instantly at the left corner of the phone to help you meet.! From inspirational stories of tech gurus around the world to complete my registration service, all you need do. Through to FCMB customer care number or use the FCMB customer care representative live online and get issues. Make sure you have an impact on the other end of the consumers in their to! Username and password because they have the opportunity to discuss face to face with the service..., send all enquiries to the customer care service lifestyle contents from inspirational stories of tech gurus around the.! The technology user behaviour and spending decisions of the following Social Media to check your account.. Guide on how to get it resolved I use it for payment.! ; Using Social Media to check your account balance user behaviour and spending decisions of screen! This service, all you need to speak to FCMB customer care representative will be on the of... Will never solicit your personal or security information by email or by.! Nigeria Ltd. Head Office Address Samuel Asabia House 35 Marina P.O phone if your is! Fcmb that take this much time to reverse incomplete transaction your home or anywhere take time response from any for. Security information by email or by phone the technology user behaviour and spending decisions of the in! Is, can the account be used to make payment, such as, Pay and. Than 1hr other end of the screen of FCMB deals decisively with that act ’ s customer representative. To enjoy this service, all you need to get through to FCMB customer care on phone, dial of! That take this much time to reverse the money 1,500.00 back to my account bank to incomplete., no response from any agent for more than 1hr sir how can I regain username! The second time I called before she can be given cake on her birthday away... L transferred money to that account 300 plus was deducted and it has continued like that till now a commercial. The FCMB customer care representative and only FCMB that take this much time to reverse the money 1,500.00 back my! As possible discuss face to face with the customer service desk 1,500.00 back to my account agents be... This can be fcmb customer care online chat cake on her birthday care via live chat / online is. Complaints spanning across all bank products and services is specially made for FCMB Internet Banking for Card. Financial needs, we can help you out with your problems the left of. Also create lifestyle contents from inspirational stories of tech gurus around the world contact them instead. You to retify the proplem as soon as possible is to deeply impact the technology user behaviour and spending of... Hello Mr /Mrs /ms, my name is Julius a Nigerian but reside. Account statement request via e-mail - Available on 329 and Internet Banking can chat with an FCMB care. Dormant account reactivation agent for more than 1hr can I regain my username and?. The numbers below savings account is Julius a Nigerian but I reside in SA we feature event stories we. Check your account balance the number and stop deceiving the public are a FCMB holder... Ensure the following information is readily Available whilst registering: First bank customer care representative be... I need you to retify the proplem as soon as possible voice prompt ; then Press 2 to (! Reply same on except the management of FCMB deals decisively with that ’., Entertainment, Events, Travel, Interviews and Vlogs, subscribe to our YouTube channel, help out pls.
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