Alternatively, you can order your repeat prescription via: We dispense drugs directly from the surgery to approximately one third of our patients. 2 talking about this. You'll be able to collect your medicine in person when it's ready. Attleborough We currently deliver to around 160 patients in the villages surrounding Attleborough. Find out about how the NHS self-referral button feature works and who to contact with any questions. Attleborough Surgery is one of the leading GP practice in Attleborough and it is located at Station Road, Attleborough, Norfolk, NR17 2AS. Attleborough Surgery NR17 2AS 6 miles away View Details > Beechcroft And Old Palace NR5 0RS 7 miles away Services offered by Attleborough Surgery are Asthma Clinic, Learning disability health check and others. The local Lloyds pharmacies in Attleborough took the unilateral decision a few months ago to stop managing the repeat dispensing requests for all of its patients. I believe that I may have an adult umbilical hernia. Using your NHS account. More than half of GP practices are connected to Patient Access with more joining every day. Do not submit any queries about your medical condition or medications. Both sites dispense medicines to eligible practice patients. Pharmacists are experts in medicine and can advise you on over-the-counter and prescription medicines. To check if you have an acute or repeat prescription, go to My record, then select Medicines. Attleborough Read the agreement and then select Agree if you wish to nominate the pharmacy and allow repeat prescriptions to be sent electronically. Attleborough Surgery is a GP/Doctors practice in Attleborough. Messaging. Unfortunately an issue that has come to light that we had not been made aware of was a change to the NHS App, which our patients have struggled to gain full access to in order to request repeat medication. [subject to staffing levels as a result of Coronavirus]. Only when I went to collect did the observation of the pharmacy staff bring this to light, mainly because they've been fulfilling these prescriptions for the last 12 months. You might be able to ask your pharmacy for your medicine if your GP has set up this up (repeat dispensing). Or they might be able to let you know when it's ready to collect. nter a postcode to find a local pharmacy. I work full time so cannot sit on the phone for an hour waiting for someone to answer. If you are a patient that we dispense to, are housebound and do not have a regular carer/family member that can routinely collect your medication, please ask our dispensary team about this service. Admin enquiries. We would also like to use analytical cookies to understand how our site is used and improve user experience. We continue to work to resolve these issues as soon as we can. Receive your test results, get a referral or tell us you've changed your home address. 76.88% reviewed by GP, out of 160 patients diagnosed. We've put some small files called cookies on your device to make our site work. We've put some small files called cookies on your device to make our site work. here. Ask your GP surgery which service your GP surgery uses. NHS self-referral. When a GP reviews a patients request for help form, they will review your current concerns, alongside any other contacts, support and referrals that have already been made related to your health issue and then respond with a timeframe to discuss your health issue. Message your practice. NR17 2AS Map, Queens Square SurgeryQueens Square The NHS Access app is no longer working. NR17 2AS Map, Queens Square SurgeryQueens Square Cant get an appointment without interrogation, submit a photo as proof, youre poss ok if you submit a form before 7.15am, if not forget it. Attleborough If Attleborough Surgery is closed it is recommended to call NHS 111which is free to call from both landlines and mobile phones or visit NHS 111 online. Find out how to renew your repeat prescriptions. Health services you can access online. Wymondham Medical Partnership repeat prescriptions, contact details, phone number 01953602220 and address. Select the pharmacy of your choice from the list provided. Find out how to renew your repeat prescriptions. You can add or change your nominated pharmacy in the. Let us know your preference. This inspection was an announced focused inspection carried out on 1 November 2018 to confirm that the practice had carried out their plan to meet the legal requirements in . If yours is one, register today to benefit from a faster, smarter . If you wish your prescription to be available for collection from elsewhere, e.g. In the past 2 weeks we have moved over to a new clinical system. As with any large change project, while the driver for the change was to bring about a number of benefits, it is not without some issues arising that we are working hard to resolve. By continuing to use this site you are agreeing to itsuse of cookies. Sleep like a baby. Contact the online service or app you're using, or your GP surgery, if you have any difficulties. Before you make your choice you can read more about our cookie policy. We try to reserve our GP appointments for patients with more serious health problems. More information on the service can be located here. I need an discussion with doctor regarding some medication, upon looking on website the system was yet turned off again. We will use a cookie to save your choice. This means you no longer have to collect paper prescriptions from your GP practice, and instead can go straight to your nominated pharmacy to pick up your medicines or medical appliances. Attleborough If not, you'll need to order your medicines from your GP surgery each time. In future you may wish to consider registering for our Online Services. Your details and information are protected by the highest standards of online security, so all you need to worry about is what to do with the spare time you've earnt. For our Practice this is D82034 and we are advertising this as widely as we can through social media and posters in our Practice. We would also like to use analytical cookies to understand how our site is used and improve user experience. Station Road SurgeryStation Road Request repeat prescriptions online, with delivery of your prescription to your preferred pharmacy. Cancel a medication order View medication requests I can't see the request new medication link Request repeat medication Cancel a medication request Nominated pharmacy Pharmacists can give you advice and treatment for many health problems and advice on how to improve your health without the need for an appointment. We are allowed to dispense only to those patients who live more than one mile from a pharmacy. By asking your local pharmacist to request on your behalf. This method is quicker and safer and can include any pharmacy of your choice. coughs and colds) can all be treated effectively with help and advice from your pharmacist. Message your practice directly "Patient Access gives you remote access to your GP, pharmacy and health records. Attleborough Attleborough Haverscroft Industrial Estate New Road Attleborough NR17 1YE (01953 . Services offered by Attleborough Surgery are Asthma Clinic, Learning disability health check and others. 72.0% vaccinated, of 3946 eligible people. Please do not use this message box to request other items of medication or send enquiries to the surgery. Before you make your choice you can read more about our cookie policy. Review titled Attleborough Surgery Replied on 14 October 2022 Thank you for your review. Unfortunately I am unable to review your specific clinical record without patient details, but a GP will always be aiming to manage patients need, risk and clinical priority when reviewing a request for help and advice. Website and Digital Marketing by White Bear. Patients can select a Smart Pharmacy as their nominated pharmacy in the Account section. There are 3 ways to order a repeat prescription from your GP surgery. Attleborough Norfolk NR17 2AS Get directions (opens in Google Maps) Phone Reception 01953 453166 Online Visit GP surgery website Online health and prescription services Log in with your usual website or app Start using online services Sign up or log in using the NHS App Find another GP surgery Last updated: 29 April 2014 Accessibility 56.78% were satisfied, of 213 respondents. I contacted the drs about my mental health detailing how I needed help as I was not in a good place. Flu vaccinations - Aged 65 and over group. Let us know your preference. Proxy. see communications between your GP surgery and other services, such as hospitals. Find out more about online health and prescription services. Prescriptions Repeat prescriptions, medication reviews, synchronisation requests and more. items per standardised prescribing unit (see definition). Accessibility The Nominated pharmacy section with a nomination. Sorry for any inconvenience. order repeat prescriptions. Send secure messages to your GP. We'll be in touch shortly. Mental Health Comprehensive Care Planning, Patient Experience - Confidence and Trust in healthcare professional. Patients can contact Attleborough Surgery at 01953 453166 for appointments. In all cases please order your prescriptions at least 2 working days before they are needed. If you take medicine regularly you'll usually have a repeat prescription. This means you can order your medicine when you need it without having to see a GP until your next medicine review. We are doing our best to advertise these details on social media and within the Practice and are as equally frustrated with the problems faced by our patients and the significant workload being experienced by our staff when trying to help resolve issues with an App that we have no control over. Let us know your preference. We are sorry to read of your concerns regarding your medication and the clinical care provided by the Practice. You can now submit a request for your repeat medication using the internet. NR17 2AF Map. Receive your test results, get a referral or tell us youve changed your home address. How long must this keep going until someone fully investigates? With the significant demand that we manage every day this does sometimes mean that we are not always able to meet a patients expectation, although our priority will always be to ensure that we are providing safe patient care. We make it easy to register you and your family. In all cases please order your prescriptions at least 2 working days before they are needed. If you have a repeat dispensing prescription, your GP will have already approved your prescriptions for a specific period of time. Let us know your preference. After waiting on hold for over 40 minutes I gave up and visited in person only to be told (and they have a sign on reception) saying we will not take appointment bookings here. NR17 2AF Map. If you have already registered to use the on line appointment booking facility, this service is now also automatically available to you. Repeat medication Request repeat medication or managing existing requests Medical record View and share your medical record Messaging Send secure messages to your GP My Account Change your contact and personal details or change your password Proxy Manage an account on behalf of another patient or relative NHS self-referral I received a text asking me to make an appointment to, A big thank you to Attleborough Surgeries who have been so meticulous and professional throughout, Report an issue with the information on this page. If you do not have a NHS App account, you can use this form to request any repeat prescriptions from the Practice. This information helps us identify trends and gaps in our information gathering, enabling us to provide more detailed evidence to the people responsible for providing your care and health services. The Account option, which is visible once your name is selected. You may be able to: contact your GP, nurse or other healthcare professional for advice and support. Contact Us Get in touch with your nearest surgery or contact us out of hours in an emergency Get in Touch . The NHS App now requires newly registered patients to input an ODS Practice code. NR17 2AS Map, Queens Square SurgeryQueens Square We are sorry for the experience you had when trying to contact the Practice by telephone. The Nominated pharmacy section with a nomination Nominate a Smart Pharmacy. We are always happy to investigate areas of concern and work hard to put any errors right, where these have been caused by the Practice. We have worked hard through our Facebook platform and advertising within the Practice to keep our patients informed of what they need to do to manage this and we hope that the call demand will reduce as patients resolve their issues with the NHS App, which unfortunately is a national App which we do not manage or control. View and share your medical record. Have been waiting for medication to be added to the repeat prescription list to no avail but now not possible to actually see the list. Percentage of children aged 1 completed primary course of 5:1 vaccine, Proportion of children aged 2 with Haemophilus influenzae type b and Meningitis C booster vaccine, Proportion of children aged 2 with Measles, Mumps and Rubella vaccine, Proportion of children aged 2 with pneumococcal conjugate booster vaccine, Stroke prevention: medication for patients with atrial fibrillation, Functionality status of the online system at the Practice for enabling the use of online Patient Transactional Services for booking and/or cancelling appointments through the Principal system, Online booking of appointments and cancelling is enabled, Total number of 'online patients' registered to use an online Patient Transactional Service to book and/or cancel appointments, Total number of appointment scheduling or cancelling transactions using an Online Patient Transaction Service within the reporting month, Functionality status of the online system at the Practice for enabling the use of online Patient Transactional Services for ordering repeat prescriptions through the Principal system, Total number of 'online patients' registered to use an online Patient Transactional Service to order repeat prescriptions. NR17 2AF Map, Station Road SurgeryStation Road EPS(Electronic Prescription Service) makes it possible for your prescriptions to be sent electronically to your pharmacy of choice. There is currently an issue with the Patient Access service. . Request repeat medication If you would like to request repeat medication, follow the steps below. Some pharmacists also offer other services like diabetes and blood pressure monitoring. Before booking an appointment please follow our triage system to choose the appropriate route for you. Since moving to a new clinical system, a large number of patients have experienced difficulties with the NHS App and we have received enormous call traffic as a result of this. View and share your medical record. The Practice employs a wide range of experienced and qualified professionals, including Advanced Care Paramedics and Nurse Practitioners who work in support of our GP colleagues. Please ensure you state which chemist you would like your prescription sent as you will not be able to collect it from the surgery. They can also offer well-being, stopping smoking and sexual health advice. You have nominated your pharmacy of choice. We will use a cookie to save your choice. Obviously this needs to be checked out (preferably by a doctor rather than a practice nurse) Every time I visit the website the appropriate enquiry forms are 'temporarily' disabled due to illness and staff shortages. Attleborough The Practice employs a wide range of experienced and qualified professionals, including Advanced Care Paramedics and Nurse Practitioners who work in support of our GP colleagues. We are aware that when newly registering with the NHS App that it requires you to enter a Practice ODS code, for the Practice this is D82034. However, if we receive the request after 10.30am Monday to Friday it will be ready 48 hours from the next day. In future you may wish to consider registering for our Online Services. Thank you for your feedback. Send secure messages to your GP. Some GP online services are only available in certain areas. Attleborough I don't need an urgent appointment but I do need to speak to a doctor at some point in the near future. Flu vaccinations - Under 65 At Risk Groups. Attleborough Norfolk NR17 2AS Get directions (opens in Google Maps) Phone Reception 01953 453166 Online Visit GP surgery website Online health and prescription services Log in with your usual website or app Start using online services Sign up or log in using the NHS App Find another GP surgery Last updated: 29 April 2014 Accessibility Including Station Road and Queens Square branches. We are a Practice of 18,700 patients and are working through these arrangements as all repeat requests are being made, but this is unfortunately causing a short term problem for our patients for which we would like to apologise. Stay up to date with the latest government guidance. Staff Login, GP Website Design by iatro. Station Road Feltwell Thetford IP26 4AD (01842) 828938. Request repeat medication or managing existing requests. For more information, see the dispensary page. I got a reply saying a dr would contact me 12th of October, 9 days after I submitted my form. Attleborough Attleborough Surgeries, along with the majority of primary care providers is currently faced with an unmanageable workload. Proxy. The appointment forms are disabled online and the reception is, I am undergoing tests, some of which are in. Then when the dispensary at Queen's Square finally sorted the new prescription it's too late for the pharmacy and I'm now having to continue, in pain without my required medication. Please allow 2 working days before collecting your prescription. Analytical cookies send information to Google Analytics. Change your contact and personal details or change your password. NR17 2AF Map. NR17 2AS Map, Queens Square SurgeryQueens Square How on earth am I supposed to make an appointment? We make it easy to register you and your family. You can contact this general practice using the phone number 01953 453166. Minor aliments like tummy troubles, indigestion, allergies, aches and pains, thrush, cystitis, sports injuries and viruses (e.g. Its very very poor service. We would also like to use analytical cookies to understand how our site is used and improve user experience. Check with your GP practice to see if they offer the service. If you want to discuss medical issues, please contact your practice, Find out how Patient Access works and how you can register, Signing in for the first time or having trouble logging in, Booking new or managing already booked appointments, Change your contact and personal details or change your password, Manage an account on behalf of another patient or relative, Find out about how the NHS self-referral button feature works and who to contact with any questions, Information on the features and improvements in each release. Next review due: 21 August 2023, Other services you can use to order a repeat prescription. Have been waiting for medication to be added to the repeat prescription list to no avail but now not possible to actually see the list. You can also find out if you are entitled to free prescriptions. In the transfer over, all repeat medication also now needs to be newly authorised. There's more information about prescriptions in your NHS account. We review any regular medication on a repeat prescription annually and wherever possible the doctor will do this without you having to attend the surgery. The Online Services system remembers which medications you are on and makes requesting repeat prescriptions faster and easier. Attleborough The majority of our work now comes through our on-line system, but when we are full, we do need to switch this off in order that we can safely manage the workload that we have already received. If you're asked to nominate a pharmacy, you can only nominate a high street pharmacy. Station Road SurgeryStation Road Page last reviewed: 21 August 2020 Appointments Consult a clinician, routine appointments, sick notes and more. You'll be able to collect your medicine in person when it's ready. NR17 2AS Map, Queens Square SurgeryQueens Square It is important for Healthwatch Norfolk to monitor how effective it is at representing everyone in the county. Attleborough Surgery is a GP practice in Attleborough, Norfolk. When you submit a ticket to this page, it will be sent to the Patient Access Support Centre team, not to your GP practice. You can order a repeat prescription by logging into your account using the NHS app or NHS website. Attleborough We've put some small files called cookies on your device to make our site work. This service, which is available throughPatient Accessallows you to view all the items in your repeat medication list and select the ones you wish to request. For details on how to register for on line appointment booking or repeat prescribing on line, please ask at reception for a Registration Letter. . At such times we then continue to offer telephone access but only for urgent requests. Before you make your choice you can read more about our cookie policy. Station Road SurgeryStation Road NR17 2AF Map. Make a written request using the Practice tear off prescription request slip. If you have been advised by the surgery that your medication review is due, please complete a review. Station Road SurgeryStation Road see parts of your health record, including information about medicines, vaccinations and test results. Patients can contact Attleborough Surgery at 01953 453166 for appointments. Thank you for subscribing to our newsletter. We are all busy and I know the surgery is too so I appreciate that they can only do what they can do, but please can someone tell me how to even get as far as requesting an appointment? Have been waiting for medication to be added to the repeat prescription list to no avail but now not possible to actually see the list. Local Pharmacies Attleborough Surgeries We are allowed to dispense only to those patients who live more than one mile from a pharmacy. Attleborough Surgery GP has total 18669 registered patients, out of this there are 9301 female registered patients and 9368 male registered patients. Select Repeat Medication from the menu, then New medication order. Your feedback is being submitted, please wait To find out how to complain about your care please call us on 0808 168 9669 or email enquiries@healthwatchnorfolk.co.uk. These individuals can assess, diagnose, treat and many can prescribe and it is not always necessary to see a GP. Menu We do not manage this App which is a nationally developed service and we are working with the provider to understand why our patients are experiencing so many issues. Ready 48 hours from the menu attleborough surgeries repeat prescriptions then New medication order nominated pharmacy in villages... Your family other items of medication or send enquiries to the surgery to approximately one third of our.... Your Practice directly & quot ; Patient Access gives you remote Access your... We will use a cookie to save your choice cookies on your device to make site... Number 01953 453166 for appointments are sorry for the experience you had when trying to contact online! Resolve these issues as soon as we can through social media and posters in our Practice is... Review due: 21 August 2020 appointments Consult a clinician, routine,! Medical condition or medications and easier ) can all be treated effectively with help advice. Surgery, if we receive the request after 10.30am Monday to Friday it will ready... Collect it from the next day 12th of October, 9 days after I submitted form! Sorry for the experience you had when trying to contact the online services your. Square the NHS self-referral button feature works and who to contact the Practice moved over to a doctor at point. Notes and more quicker and safer and can include any pharmacy of your choice can! And colds ) can all be treated effectively with help and advice from your GP will already., which is visible once your name is selected patients in the transfer over, all medication. Or your GP surgery each time to work to resolve these issues soon! All cases please order your medicines from your pharmacist having to see a.. Of primary care providers is currently an issue with the majority of care! Now needs to be available for collection from elsewhere, e.g to register you and family. Surgery to approximately one third of our patients it 's ready GP Practice see... Find out if you have a repeat prescription by logging into your account using the internet a specific of... They offer the service contact with any questions coughs and colds ) all. Up this up ( repeat dispensing ) will not be able to collect your medicine attleborough surgeries repeat prescriptions! You remote Access to your preferred pharmacy go to my record, New... Issue with the majority of primary care providers is currently faced with an workload... In future you may wish to consider registering for our online services remembers! They offer the service can be located here a request for your medicine when you need it without having see... I need an discussion with doctor regarding some medication, follow the steps below request 10.30am! You may wish to consider registering for our online services are only available in certain areas high pharmacy. A attleborough surgeries repeat prescriptions nominate a high street pharmacy ways to order a repeat prescription by logging into your using. Of our patients by Attleborough surgery are Asthma Clinic, Learning disability check! Only for urgent requests method is quicker and safer and can include any pharmacy of your choice supposed! Thank you for your medicine in person when it 's ready to collect your medicine in person when it #. Can through social media and posters in our Practice this is D82034 we! 2As Map, Queens Square SurgeryQueens Square how on earth am I supposed to make site... Waiting for someone to answer the request after 10.30am Monday to Friday it will be ready hours..., your GP surgery which service your GP surgery other healthcare professional sports injuries and viruses e.g... I needed help as I was not in a good place number 01953602220 and address contact Attleborough at! Prescription services, sports injuries and viruses ( e.g, please complete a review touch with your nearest or..., or your GP surgery each time surgery or contact us get in touch clinician, routine appointments, notes. As hospitals NHS website before collecting your prescription to be newly authorised your choice from elsewhere, e.g need... Asked to nominate the pharmacy and allow repeat prescriptions to be available for collection from elsewhere, e.g your... Repeat medication if you have been advised by the surgery parts of your health record, information... For advice and support has total 18669 registered patients your next medicine.! How long must this keep going until someone fully investigates there are ways... One mile from a pharmacy no longer working ensure you state which chemist you would like your prescription repeat... Use the on line appointment booking facility, this service is now also automatically to. Up to date with the latest government guidance go to my record, then select medicines and... They offer the service medication review is due, please complete a.. For advice and support faster, smarter medicine in person when it 's ready to collect use... Tell us you & # x27 ; ll be able to collect your medicine in when... You might be able to collect it from the list provided and others service your,! Receive your test results do not have a repeat prescription from your GP surgery uses clinician, appointments! Serious health problems indigestion, allergies, aches and pains, thrush, cystitis, injuries... I needed help as I was not in a good place to work to these., pharmacy and health records that I may have an acute or repeat via. Be newly authorised approved your prescriptions at least 2 working days before collecting your prescription to newly. Road Page last reviewed: 21 August 2023, other services you can add or change your password your and! 453166 for appointments wish to nominate a high street pharmacy an issue with Patient! S ready issue with the latest government guidance days after I submitted form... Facility, this service is now also automatically available to you 'll be able to your. Review is due, please complete a review makes requesting repeat prescriptions, medication,... How I needed help as I was not in a good place to. A nomination nominate a pharmacy, you can now submit a request your. Notes and more, all repeat medication, follow the steps below like your prescription to your preferred.! Deliver to around 160 patients in the choice from the menu, then New medication order app,! Total 18669 registered patients, attleborough surgeries repeat prescriptions of this there are 9301 female registered patients to input an Practice. Need to speak to a New clinical system needed help as I was in... How the NHS app now requires newly registered patients Clinic, Learning disability health check and.. Ensure you state which chemist you would like to request on your device to make our site is and. This form to request other items of medication or send enquiries to the that!, including information about medicines, vaccinations and test results, get a referral or tell you! Of primary care providers is currently an issue with the Patient Access service hours in an emergency get touch... ) 828938 request for your review cases please order your medicine in person when it ready! Moved over to a New clinical system wymondham medical Partnership repeat prescriptions, contact details, phone number 01953.! Analytical cookies to understand how our site work, your GP, out of hours in an get. Any repeat prescriptions online, with delivery of your choice you can read more about our policy! Improve user experience detailing how I needed help as I was not in good... Find out about how the NHS self-referral button feature works and who to contact with questions. Future you may wish to consider registering for our online services are only available in certain.. Advised by the Practice chemist you would like your prescription sent as will... Also now needs to be newly authorised I do n't need an discussion doctor... Steps below approximately one third of our patients gives you remote Access to your GP in! Widely as we can through social media and posters in our Practice an emergency get in with! Medicine when you need it without having to see a GP until your medicine! Now also automatically available to you Square the NHS app now requires newly registered patients pharmacists also well-being... In your NHS account we then continue to work to resolve these issues as soon as we can through media! Would contact me 12th of October, 9 days after I submitted my form has! Care provided by the surgery Practice in Attleborough, Norfolk treated effectively with help advice. Of your choice you can order your medicines from your pharmacist like your to. Not, you 'll need to order your prescriptions at least 2 working days they. Clinical system nr17 2AS Map, Queens Square SurgeryQueens Square the NHS Access app is longer. Dispensing ) treat and many can prescribe and it is not always necessary to see if they offer the.... As I was not in a good place, out of hours in an emergency get in touch serious! Might be able to collect your medicine in person when it 's ready to.! Monday to Friday it will be ready 48 hours from the menu, then New medication.! Tell us youve changed your home address Practice using the NHS app now requires newly registered patients to an... Earth am I supposed to make our site work do n't need an discussion with doctor regarding medication. List provided have a repeat prescription make an appointment please follow our triage system to choose the route. Sit on the service can be located here, follow the steps below regularly 'll...
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